Wendy's

3.6
1081 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
605 N. Main St., Crossville, TN
38555, United States

Hours

Reviews

3.6
1,081 reviews
5 stars
384
4 stars
263
3 stars
185
2 stars
87
1 star
162

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly prepared food, including cold burgers and fries.

Service Issues

Numerous reviews highlighted rude and unprofessional staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Management Concerns

Feedback indicated poor management and lack of training among staff, leading to a negative dining experience.

Mixed Experiences

While some customers praised friendly staff and good food, these positive experiences were overshadowed by frequent complaints.
  • AT
    Andrea Tutts
    5 days ago
    1.0
    Spent $17 and they wanna charge .50 for an extra ranch smh keep your ranch
  • SS
    spirit8929
    Dec 29, 2025
    1.0
    Ended up not eating after being told that they were out of all most everything.
  • LT
    Lisa Tinch
    Dec 9, 2025
    1.0
    Well Crossville, your Wendy's is just as bad as other states! My Jr cheeseburger deluxe was cold with ketchup, mustard, onions and pickles! NO! It should be mayo, tomato and lettuce. So disappointed! Nice sign on front door too. I guess you don't want people to enjoy a meal at your location.
  • NM
    Nicholas Marola
    Dec 2, 2025
    1.0
    Store is filthy. Food was cold like it had been sitting all day. Lack of good leadership here.
  • LN
    Legendary Nitsuga
    Nov 26, 2025
    1.0
    Pésimo servicio 😡 tuve que esperar una orden por más de 2 horas.

Frequently Asked Questions About Wendy's

Is Crossville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's drive-thru in Crossville?

Wendy's drive-thru in Crossville is open daily from 6:30 AM to 1:00 AM.