Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,072 reviews
5 stars
383
4 stars
261
3 stars
184
2 stars
87
1 star
157
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, and issues with the bathrooms.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with how their complaints were handled.
Food Quality
Many customers complained about cold, overcooked, or poorly prepared food, with specific mentions of stale fries and incorrect orders.
Service Speed
Customers frequently noted slow service, particularly during drive-thru and mobile orders, leading to frustration.
Management Issues
Several reviews pointed to poor management and lack of training for staff, contributing to the overall negative experience.
- DMDevin MooneyNov 4, 20254.0Wendy's is always good.
- GBgeorgia borahNov 2, 20251.0The food was cold and the French fries tasted like they were a day old. The hamburger bun was hard. Nothing was made fresh.i think the food was made that morning and stayed out until lunch. That's what we were served.
- DLDan LoudinOct 4, 20251.0Had to wait for a register person to come upfront employees were running around unprofessional hats on backwards shirttails out… Store was dirty. Front doors were all propped open for some reason… Dining room had numerous dirty tables… Counters were dirty… Employee front register does not know where anything was Such as sweet and low..Tea tea was horrible.
- LRLinda ReganSep 24, 20252.0I am a fan of Wendy's, but this one is very poorly managed, health inspector must be non existent, because this one would fail for sure. Nasty dirty, and the employees very poor service cleanliness and neatness should be a thing when serving food. I hope it improves, it seems the state of fast food in this country is in the toilet.
- MSMike ScottSep 21, 20253.0My wife and I dined in here the other day. We asked for fresh fries and the manager refused to make us new ones. She had argued they just came up, despite us asking for a fresh order. We will not return! My BLT was undercooked.
Frequently Asked Questions About Wendy's
Is Crossville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Crossville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Crossville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (931) 666-0065.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Crossville Wendy’s serve breakfast?
Yes, this Wendy’s location in Crossville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-thru in Crossville?
Wendy's drive-thru in Crossville is open daily from 6:30 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout near Crossville?
Yes. You can place delivery or takeout orders through the Wendy's app or at order.wendys.com by selecting the Crossville location.
Does the Wendy's in Crossville serve breakfast items?
Yes, this Wendy's location serves breakfast including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact the Wendy's Crossville location?
You can reach Wendy's Customer Care via their Contact page online or call the location directly at (931) 666-0065. You may also complete a satisfaction survey referenced on your receipt.
What payment methods are accepted at Wendy's in Crossville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where is Wendy's located in Crossville, TN?
Wendy's is located at 605 N. Main St., Crossville, TN 38555.
Are there other fast food options near Wendy's in Crossville?
Yes, nearby fast food restaurants include Pizza Hut, Subway, Krystal, and Domino's Pizza, all within close proximity to Wendy's.
What nearby amenities can I find around Wendy's for convenience during my visit?
Nearby amenities include an Exxon gas station, First National Bank of Tennessee ATM, Price Less IGA grocery store, and pharmacies like Young Pharmacy for quick errands.
What health and emergency services are available near Wendy's in Crossville?
Fast Pace Health Urgent Care and Fast Pace Orthopedics are close by for urgent medical needs and emergency care services.
Does Wendy's Crossville have drive-thru and dine-in options?
Yes, Wendy's Crossville offers dine-in, drive-thru, and delivery where available, but does not offer curbside pickup at this location.