Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly prepared food, including cold burgers and fries.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms.
Management Concerns
Feedback indicated poor management and lack of training among staff, leading to a negative dining experience.
Mixed Experiences
While some customers praised friendly staff and good food, these positive experiences were overshadowed by frequent complaints.
AT
Andrea Tutts
5 days ago
1.0
Spent $17 and they wanna charge .50 for an extra ranch smh keep your ranch
SS
spirit8929
Dec 29, 2025
1.0
Ended up not eating after being told that they were out of all most everything.
LT
Lisa Tinch
Dec 9, 2025
1.0
Well Crossville, your Wendy's is just as bad as other states! My Jr cheeseburger deluxe was cold with ketchup, mustard, onions and pickles! NO! It should be mayo, tomato and lettuce. So disappointed! Nice sign on front door too. I guess you don't want people to enjoy a meal at your location.
NM
Nicholas Marola
Dec 2, 2025
1.0
Store is filthy. Food was cold like it had been sitting all day. Lack of good leadership here.
LN
Legendary Nitsuga
Nov 26, 2025
1.0
Pésimo servicio 😡 tuve que esperar una orden por más de 2 horas.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru in Crossville?
Wendy's drive-thru in Crossville is open daily from 6:30 AM to 1:00 AM.
Can I order Wendy's food for delivery or takeout near Crossville?
Yes. You can place delivery or takeout orders through the Wendy's app or at order.wendys.com by selecting the Crossville location.
Does the Wendy's in Crossville serve breakfast items?
Yes, this Wendy's location serves breakfast including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I provide feedback or contact the Wendy's Crossville location?
You can reach Wendy's Customer Care via their Contact page online or call the location directly at (931) 666-0065. You may also complete a satisfaction survey referenced on your receipt.
What payment methods are accepted at Wendy's in Crossville?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where is Wendy's located in Crossville, TN?
Wendy's is located at 605 N. Main St., Crossville, TN 38555.
Are there other fast food options near Wendy's in Crossville?
Yes, nearby fast food restaurants include Pizza Hut, Subway, Krystal, and Domino's Pizza, all within close proximity to Wendy's.
What nearby amenities can I find around Wendy's for convenience during my visit?
Nearby amenities include an Exxon gas station, First National Bank of Tennessee ATM, Price Less IGA grocery store, and pharmacies like Young Pharmacy for quick errands.
What health and emergency services are available near Wendy's in Crossville?
Fast Pace Health Urgent Care and Fast Pace Orthopedics are close by for urgent medical needs and emergency care services.
Does Wendy's Crossville have drive-thru and dine-in options?
Yes, Wendy's Crossville offers dine-in, drive-thru, and delivery where available, but does not offer curbside pickup at this location.