Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1501 North Main St. in Crossville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times, incorrect orders, and poor service from staff, including rudeness and lack of attention.
Food Quality
Many reviews mentioned cold food, incorrect items, and inconsistent quality, with some customers expressing dissatisfaction with portion sizes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and unclean bathrooms.
Staff Performance
While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and training among staff.
Management Concerns
Numerous customers called for better management, citing issues with order accuracy, staff behavior, and overall operational efficiency.
BE
Brad Edward's
5 days ago
1.0
I understand nobody's perfect we all have bad days but the manager at this restaurant is absolutely ridiculous loud obnoxious I guess their heat and air was messed up felt perfectly fine to me but throughout the whole restaurant you only hear her screaming that it's hot she can't breathe. While all the employees are in the background making the food she's sitting out in the sitting area telling everybody I hope you can make it for an hour without messing up I want to take a break. And making sure she repeated herself so everybody in the restaurant including the workers would hear her all the way from the dining area. I'm not trying to body shame anybody but when you weigh 400 lb you should probably stop yelling if you can't breathe. Everyone in the restaurant couldn't even hear the person sitting across from them because her mouth was so loud. And for the reason why I'm giving such a low review on the food is because the chicken that was in my burrito could have been used as a weapon for how dry and hard it was. The sad thing about this is there's about 10 post on here about how bad this manager is and she is still here Taco Bell does not care whether or not you're getting what you paid for they just want your money and they want you out the door
CM
Camryn McCollum
Nov 16, 2025
1.0
Every order I get from here is always messed up or they put little meat and lots of lettuce in tacos. Drinks taste like straight chemicals they were known for mold last month would be suprised if it's still there. Always giving me another persons order or forgetting lots of food/drink that came with the order.
HS
Helium5 Sports
Nov 15, 2025
1.0
I waited 20+ minutes for an order for a meal for 1 person to be fulfilled at about 9:30 PM (not lunch- or dinner-hour rush). I also don't ever recall seeing fast-food employees drinking while at their work stations. Does that comply with TN Health Department rules? Where are the customer's (timely served) drinks? But they were right on time to ask for payment. This was my first ever visit to any Taco Bell restaurant, and it will be my last. Poor management and awful customer service.
NM
Never Alone Ministry
Nov 3, 2025
5.0
This Taco bell was the best by far we have been too. We sometimes have to travel a lot and I have dairy restrictions and eat mostly plant based meals. They didn't mess up our order. They were very pleasant and kind making sure I knew which order was mine. Their bathrooms were clean, decorated, and smelled very good. There was even mats by each toilet. We will stop here again if we are in the area.
BT
Breanna Tayse
Oct 26, 2025
1.0
Got pulled up for a mobile order placed way before I got there and got parked place needs to be shut down