Shoney's - Crossville

3.9
2451 reviews
Barbeque Bacon Cheeseburger

About

American RestaurantFamily Style RestaurantBurger JointBreakfast RestaurantRestaurantShoney's
Since 1962, Shoney's of Knoxville, INC has been a cherished family dining spot for Knoxville and its surrounding areas. We offer freshly prepared, All-American meals for breakfast, lunch, and dinner, featuring favorites like our iconic All-American Burger and legendary Hot Fudge Cake. Don’t miss our Freshly Prepared All You Care to Eat Fresh Food Bar, packed with healthy options for everyone. Shoney’s of Knoxville has been committed to serving delicious food at affordable prices, making every visit special. Whether you're a local or just passing through, gather your family and friends at Shoney's for great food and good times!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Shoney's - Crossville
4148 Highway 127 N, Crossville, TN
38571, United States

Hours

Reviews

3.9
2,451 reviews
5 stars
1,136
4 stars
556
3 stars
349
2 stars
185
1 star
225

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was bland, cold, or lacked flavor, with several describing it as subpar or disappointing.

Service

The service received mixed reviews; while some praised the staff for being friendly and attentive, others experienced issues with order accuracy and responsiveness.

Cleanliness

The restaurant was generally noted for being clean, with some positive comments about the cleanliness of the buffet and dining area.

Value

Several customers felt that the prices were too high for the quality of food served, leading to dissatisfaction with the overall value.
  • CD
    C Daniel
    Jan 5, 2026
    1.0
    We decided to order from the menu because the buffet was small, did not have many choices and some of the food was dried out. The food is very bland! I ordered the catfish (it wasn't catfish...it was Swai)...coleslaw was terrible and onions was cold...The best part of my dish was the ice water. My husband had sausage patties (the best part of his breakfast! Eggs and cheese grits and biscuit. Also very bland.
  • JF
    Jeanne Foster
    Jan 1, 2026
    5.0
    Not bad at all. Just a little dated
  • DR
    Daniel Reed
    Dec 15, 2025
    1.0
    Terrible from service to food to paying. 10/10 DO NOT RECOMMEND.
  • JJ
    Jim J
    Dec 11, 2025
    5.0
    Finally found a Shoney's that was open. It was just like the Shoney's of old. Great service and buffet.
  • DC
    Dianna Curtner
    Nov 28, 2025
    5.0
    The Crossville, TN location is absolutely amazing. We were blessed to have Rachel serve us on Thanksgiving Day. She is an incredible gem in every way. The team of 14 handled the massive crowds and traffic superbly. No waits and never ran out of any food ever. Rachel needs a true reward as does the entire team. It took them all to make this rockstar holiday so memorable. We will always choose them for every holiday and non-holiday.moments!

Frequently Asked Questions About Shoney's - Crossville

Where is Shoney's - Crossville located?

Shoney's - Crossville is located at 4148 Highway 127 N, Crossville, TN 38571, USA.

What are the operating hours of Shoney's - Crossville?

Shoney's - Crossville is open Monday through Thursday and Sunday from 7:00 AM to 8:00 PM, and Friday and Saturday from 7:00 AM to 9:00 PM.