McDonald's

3.6
2063 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
558 Peavine Rd, Crossville, TN
38555, United States

Hours

Reviews

3.6
2,063 reviews
5 stars
773
4 stars
458
3 stars
383
2 stars
165
1 star
284

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly assembled, or overcooked.

Service Speed

Service speed varied, with some customers experiencing long wait times, especially in the drive-thru, while others noted improvements in speed.

Customer Service

Customer service was hit or miss, with some staff being friendly and helpful, while others were reported as rude or inattentive.

Cleanliness

The cleanliness of the restaurant was praised by some, but others reported unsanitary conditions and a lack of attention to cleanliness.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
  • JC
    Jeff Crites
    Oct 28, 2025
    4.0
    Good food at a good price
  • JS
    Jason Steward
    Oct 28, 2025
    4.0
    It good there I think it a good place to stop
  • LR
    Leah R
    Oct 17, 2025
    5.0
    Dairy Queen is one of the best!
  • TT
    tony trimboli
    Oct 11, 2025
    1.0
    Had me pull over in the drive thru to wait for fries Guess what they forgot...
  • ST
    Safondia Tumulty
    Oct 1, 2025
    3.0
    We use the drive-thru. I have to say the service does seem to be getting better, praise God. The food on the other hand still needs some work. They still have some work getting orders out correctly on special orders. They are also wrapped sloppy and when the food is bagged they don’t care if the items are sideways and spilling out of the box or dripping all the sauces from the burgers to one side and all over the buns and boxes or wrappers. It all makes a big impression and also effects the how the food the tastes.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through at 558 Peavine Rd, Crossville?

The drive-through is open Monday to Wednesday and Sunday from 4:30 AM to 11:00 PM, Thursday and Saturday from 4:30 AM to midnight, and Friday from 4:30 AM to 1:00 AM.

Does this McDonald's location offer curbside pickup?

Yes, this McDonald's provides curbside pickup for your convenience.