Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,255 reviews
5 stars
830
4 stars
506
3 stars
428
2 stars
205
1 star
286
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times in the drive-thru, often exceeding 20 minutes.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or stale items, while others praised the freshness and taste.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor management.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
There were numerous complaints about incorrect orders and items missing from orders.
- DDDapper Dave3 days ago1.0It has been many been years since my last visit to a McD's...and if I never visit again...it will be too soon. Stopped in to try the McRib sandwich which was an udder disaster. The patty was...well like soft rubber and as for any hint of pork flavor, it just wasn't there. There was some decent BBQ Sauce, few pieces of onion and just ONE pickle!
- EJEthan Johnson4 days ago5.0Good for a little stop I loveed it
- CCChristel Hartoon (Christel)Nov 12, 20254.0Love their fries, however this time they had no salt. Chick nuggets were good.
- MDMegan DubeNov 7, 20251.0Ordered a chicken deluxe and got a bun lettuce and tomato no chicken come on guys do better
- HSHope SennaNov 5, 20251.0Ordered a med iced coffee with caramel drizzle and received with none, so I went inside and told them just the way I wanted it. I paid $5.52 for a large iced coffee,extra vanilla syrup and drizzle, they brought it to me with no drizzle. I told them to give me my money back. $5.52 for a coffee from McDonald's and you can't drizzle my cup. Could have went to Starbucks pyrite DD. It's their policy,"they said"
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer drive-through service?
Yes, this location has a drive-through open 24/7.
Can I order McDonald's for delivery or curbside pickup?
Yes, you can order for delivery via McDelivery and use curbside pickup at this location.
What are the accepted payment options at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1195 N Main St, Crossville, TN 38555, USA.
Is there a mobile app to order or get offers for McDonald's?
Yes, you can use the McDonald's app available on Apple App Store and Google Play to order and access mobile offers.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Walgreens for pharmacy needs, Scooter's Coffee for additional cafe options, and Cancun Mexican Restaurant if you desire different cuisine.
Are there financial services near this McDonald's location?
Yes, nearby financial services include LibertyX Bitcoin ATM, World Finance, Western Union, and U.S. Bank which customers can visit for various banking needs.
Can I find vehicle-related services near McDonald's?
Nearby vehicle services include Blue Rhino Propane Exchange and ABC Auto Sales if you need propane or used car sales.
Does this McDonald's provide WiFi and is it suitable for quick dining?
Yes, this McDonald's offers WiFi and services including Mobile Ordering, Mobile Offers, DriveThrue, and Gift Cards making it convenient for quick dining and connectivity.