Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,272 reviews
5 stars
836
4 stars
510
3 stars
434
2 stars
205
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times in the drive-thru, often exceeding 20 minutes.
Food Quality
There were numerous complaints about food being cold, stale, or not prepared correctly, with some customers describing it as inedible.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining areas.
Order Accuracy
A significant number of customers experienced issues with incorrect orders or missing items.
- EMElla's Mom2 days ago5.0Fries salty and hot, restoons clean.
- SWSam WarrenDec 29, 20253.0It’s good but want is long and the ice cream machine was broken. A
- TLTilly LoDec 28, 20254.020251228 First time here. My pup's glucose was very low and she loves McDs fries. Arrived around a little after 1. The employees were helpful and nice. First time ordering a latta at any of the McDs. I usually go to Starbucks and I should have. The caramel latta tasted like burnt coffee, and I not a coffee drinker. The fries were short, as though I got the bottom of the batch. There was no napkins included in the bag. Good thing I have some in the car. Maybe I've never tasted the type of coffee roast used by McDs, but the short fries... I definitely wasn't expecting that. Oh if you are looking for Grinch stuff, this location is sold out.
- TCTammy CardenDec 24, 20255.0There were a couple of young men working there and having a great time helping folks and chiming "Merry Christmas!" To everyone and back and forth to each other.
- MVMr. VaderDec 18, 20251.0Sit in their driver thru for 10 plus minutes while the other side lets 5 cars go through before you even get talked to for your order then another 10 minutes waiting for them to bring it out to you. Place is a joke.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer drive-through service?
Yes, this location has a drive-through open 24/7.
Can I order McDonald's for delivery or curbside pickup?
Yes, you can order for delivery via McDelivery and use curbside pickup at this location.
What are the accepted payment options at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 1195 N Main St, Crossville, TN 38555, USA.
Is there a mobile app to order or get offers for McDonald's?
Yes, you can use the McDonald's app available on Apple App Store and Google Play to order and access mobile offers.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Walgreens for pharmacy needs, Scooter's Coffee for additional cafe options, and Cancun Mexican Restaurant if you desire different cuisine.
Are there financial services near this McDonald's location?
Yes, nearby financial services include LibertyX Bitcoin ATM, World Finance, Western Union, and U.S. Bank which customers can visit for various banking needs.
Can I find vehicle-related services near McDonald's?
Nearby vehicle services include Blue Rhino Propane Exchange and ABC Auto Sales if you need propane or used car sales.
Does this McDonald's provide WiFi and is it suitable for quick dining?
Yes, this McDonald's offers WiFi and services including Mobile Ordering, Mobile Offers, DriveThrue, and Gift Cards making it convenient for quick dining and connectivity.