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McDonald's

3.6
(2281 reviews)

Business Details

1195 N Main St, Crossville, TN
38555, United States
(931) 484-7726
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1195 N Main St, Crossville, TN
38555, United States

Hours

Reviews

3.6
2,281 reviews
5 stars
839
4 stars
515
3 stars
435
2 stars
205
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru and for food orders, often exceeding 20 minutes.

Food Quality

Feedback on food quality was mixed, with some praising the freshness and taste, while others complained about cold or incorrect orders.

Cleanliness

Several reviews noted cleanliness issues, particularly in restrooms and dining areas.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
  • MG
    Matt Gates
    Feb 26, 2026
    4.0
    Pretty decent ppl
  • LA
    Lindsey Abernathy
    Feb 25, 2026
    5.0
    We took a bus of 54 students to this location. We ordered our food ahead and they had all 54 happy meals and drinks ready upon arrival. When we arrived their computers were down and the teachers were unable to order. They PATIENTLY wrote down all 8 of our orders and speedily got our food out in less than 10 min. I couldn’t have been more pleased with the service and food!
  • NM
    Noah Martinez
    Feb 10, 2026
    4.0
    My local, thank you for making such good bacon and egg mcmuffins
  • SC
    Shane Cross
    Jan 28, 2026
    4.0
    The service was slow not enough people working on the counter you can't hardly get to even acknowledge you're there
  • TS
    Tori Shipley
    Jan 26, 2026
    3.0
    Fries always cold , sweet tea bitter like it's been sitting to long. If you don't get there at meal switch better ask for fresh

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer drive-through service?

Yes, this location has a drive-through open 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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