Gondola Pizza & Steak House

4.5
2372 reviews
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Business Details

36 Woodmere Mall, Crossville, TN
38555, United States
(931) 484-7647
https://www.gondolapizzahousetn.com/

About

Italian RestaurantSteak House
Bring the entire family to Gondola Pizza and Steakhouse, the best pizza place in Crossville, TN. Our pizza restaurant is the perfect place to enjoy homemade Italian meals in a family-friendly atmosphere. Best of all, we create everything that comes out of our kitchen with fresh ingredients!

Location

Gondola Pizza & Steak House
36 Woodmere Mall, Crossville, TN
38555, United States

Hours

Reviews

4.5
2,372 reviews
5 stars
1,626
4 stars
453
3 stars
151
2 stars
57
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

The food quality received mixed reviews, with many praising the pizza and salad bar, while some criticized the steak and pasta dishes.

Service

Service was frequently highlighted as friendly and attentive, although there were instances of rudeness reported.

Atmosphere

The restaurant has a lively atmosphere but can be crowded and noisy, especially during peak hours.

Pricing

Customers noted that prices have increased, leading to concerns about value for money, particularly for certain menu items.
  • CC
    corq
    3 days ago
    5.0
    I had an excellent steak sandwich with garlic mushrooms and it was wonderful. I can highly recommend! Service was awesome!
  • LJ
    Lita Johnson
    Jan 3, 2026
    5.0
    Love this place. Staff is great. Food is fantastic (try the cheesecake) speedy service, and atmosphere is fantastic I wish we had one where I lived.
  • TS
    Tina Sewell
    Dec 27, 2025
    5.0
    Had lived in Crossville, TN all my life and this was the first time I had ever eaten at Gondolas. Excellent food and service.
  • JJ
    Janice
    Dec 21, 2025
    1.0
    Yesterday we ordered from Gondolas. The food was delicious and enjoyed very much but the one that answered my call was so rude. I tried to say thank you and she hung up before I could. When my husband went in to pick it up she saw him and left the register. Somebody else hung up his order. We used to order the potato soup there (2 large cups) every Wednesday.. Besides the other times we went. We did not appreciate her rudeness at all.
  • TH
    Terry Hassler
    Dec 5, 2025
    5.0
    I haven't been to Gondolas in 13 months and I have to say, It's probably the #1 place in Crossville to eat. The pricing is very fair and the garden bar (as well as my charbroiled chicken) we're on point! First time in a minute that I was hurting cause I just couldn't stop eating... Usually not a problem for me. They're only downfall is their success. We only had about a 5 minute wait since we beat the crowd and got sat down at 4:45 but the amount of orders and people they had come in shortly after that slowed moving around inside to halt. I literally bumped into 23 people trying to get out the door, it was so crowded. Again, that's not so much a complaint as a compliment to their great (crowded) atmosphere and food prep. You CAN NOT go wrong with the Crossville Gondola, just be prepared to see 254 people while you're there. Kudos!
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Frequently Asked Questions About Gondola Pizza & Steak House

Where is Gondola Pizza & Steak House located?

Gondola Pizza & Steak House is located at 36 Woodmere Mall, Crossville, TN 38555, USA.

What type of cuisine does Gondola Pizza & Steak House offer?

They serve Italian cuisine including pizza and steakhouse dishes made from fresh ingredients.