Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
856 reviews
5 stars
354
4 stars
223
3 stars
110
2 stars
61
1 star
108
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, soggy, or poorly prepared items.
Service Issues
Several reviews highlighted slow service, incorrect orders, and unhelpful staff interactions.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unsanitary conditions reported.
Ice Cream Satisfaction
While there were complaints about food, many customers enjoyed the ice cream and desserts.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
- JHJeff K HughesDec 29, 20255.0Been eating in this restaurant for many years.The former owner was a friend of mine.It changed hands last year and it is just as good.If not better. Consistent food, good quality and excellent service
- KSKerri SpencerOct 19, 20251.0Went for chocolate ice cream and they do not serve chocolate ice cream.
- TGTrue GritOct 14, 20251.0Food is overpriced. They couldn’t understand me, and I couldn’t understand them in store needs remodeled was very dirty as well.
- AHAnthony HurdSep 24, 20252.0When I ordered the largest blizzard they have, And they give me this cup with no size written on the container. How do I know I'm getting what I asked for? And we noticed that the containers are getting smaller and the prices are going up. But how do I know I'm getting the size I asked for when there's no size written on the cup?
- JHJeff HillSep 9, 20252.0They had no chocolate ice cream
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Crossville offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 4:30 AM to 10:00 PM, and on Fridays, it stays open until 11:00 PM.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, Dairy Queen Grill & Chill serves breakfast options as part of its menu offerings.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids, providing a family-friendly environment.
Does this Dairy Queen location have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official ordering website.
Are there any mobile deals or rewards available at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen App for exclusive deals, mobile ordering, and rewards.
What nearby grocery store can I visit when coming to Dairy Queen Grill & Chill?
UGO is a nearby grocery store where customers can shop for groceries before or after visiting Dairy Queen Grill & Chill.
Where can I grab coffee or donuts close to Dairy Queen Grill & Chill?
Dunkin' is a nearby coffee shop and donut place located near Dairy Queen Grill & Chill, ideal for customers looking for coffee or snacks.
What entertainment options are available near Dairy Queen Grill & Chill?
Skate City Crossville, a roller skating rink and sports venue, is nearby, offering fun activities for families and guests visiting Dairy Queen.