Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
857 reviews
5 stars
355
4 stars
222
3 stars
111
2 stars
61
1 star
108
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being overcooked or not fresh, while others praised specific menu items like chicken strips and ice cream.
Service Issues
Many reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and floors being a recurring complaint.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and good service during busy times.
JS
James Stinnett
Feb 18, 2026
5.0
Good food and dessert.
JH
Jeff K Hughes
Dec 29, 2025
5.0
Been eating in this restaurant for many years.The former owner was a friend of mine.It changed hands last year and it is just as good.If not better. Consistent food, good quality and excellent service
KS
Kerri Spencer
Oct 19, 2025
1.0
Went for chocolate ice cream and they do not serve chocolate ice cream.
TG
True Grit
Oct 14, 2025
1.0
Food is overpriced. They couldn’t understand me, and I couldn’t understand them in store needs remodeled was very dirty as well.
AH
Anthony Hurd
Sep 24, 2025
2.0
When I ordered the largest blizzard they have, And they give me this cup with no size written on the container. How do I know I'm getting what I asked for? And we noticed that the containers are getting smaller and the prices are going up. But how do I know I'm getting the size I asked for when there's no size written on the cup?
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 4:30 AM to 10:00 PM, and on Fridays, it stays open until 11:00 PM.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, Dairy Queen Grill & Chill serves breakfast options as part of its menu offerings.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids, providing a family-friendly environment.
Does this Dairy Queen location have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place an online order for pickup through their official ordering website.
Are there any mobile deals or rewards available at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen App for exclusive deals, mobile ordering, and rewards.
What nearby grocery store can I visit when coming to Dairy Queen Grill & Chill?
UGO is a nearby grocery store where customers can shop for groceries before or after visiting Dairy Queen Grill & Chill.
Where can I grab coffee or donuts close to Dairy Queen Grill & Chill?
Dunkin' is a nearby coffee shop and donut place located near Dairy Queen Grill & Chill, ideal for customers looking for coffee or snacks.
What entertainment options are available near Dairy Queen Grill & Chill?
Skate City Crossville, a roller skating rink and sports venue, is nearby, offering fun activities for families and guests visiting Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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