Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Inconsistent food quality reported, with some customers receiving old or overcooked items, while others enjoyed fresh and delicious meals.
Service Efficiency
Service is generally fast and friendly, but there are frequent complaints about incorrect orders and issues with the automated drive-thru system.
Cleanliness
The restaurant is noted for being clean, with many customers appreciating the cleanliness of the dining area and restrooms.
Customer Service
Staff are often described as friendly and helpful, with some standout experiences highlighted, though there are instances of rude service reported.
Menu Variety
Customers expressed disappointment over the lack of certain menu items and inconsistencies in food preparation.
MO
Mike Osborne
Nov 15, 2025
5.0
Good food and a great staff at this location
TK
Trina King
Nov 13, 2025
5.0
Food is just awesome. No long waiting period.
DW
Denise Weston
Nov 4, 2025
1.0
That spicy chicken sandwich was a bad call. I burped that thing up all night. If you're into chicken that tastes like old motor oil, knock yourself out.
SJ
Shannon Johnson
Oct 25, 2025
4.0
AI generated order taking in the drive thru person. The person at the window who accepted payment was efficient. The order was filled correctly.
As for the food, the sandwich was hot, fresh, and delicious. The fries were way too salty. The dirty rice was good. The sodas were good. The chicken supremes though were not very fresh. I would have rather waited for some minutes for fresh than to have been served some that were tough and lukewarm. We came to the drive thru at an awkward time, after lunch but before dinner. I really wish that restaurants would just say “there will be a however long wait for some fresh food”.
JG
Justin Gladstone
Oct 14, 2025
3.0
Sides were ok, bone in chicken great, other chicken styles yuck. In there and they show butter, to go with their very good biscuits, but in reality you get margarine, yuck!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the dining room hours at Bojangles in Crossville?
The dining room is open daily from 7 a.m. to 2 p.m.
What are the general hours of operation for Bojangles?
Bojangles is open from 5 a.m. to 10 p.m. Monday through Thursday and Sunday, and until 11 p.m. on Friday and Saturday.
Does Bojangles offer drive-through service and what are its hours?
Yes, drive-through service is available Monday through Thursday from 5 a.m. to 10 p.m., Friday and Saturday until 11 p.m., and Sunday from 6 a.m. to 10 p.m.
Can I order Bojangles food online or via an app?
Yes, you can order through the Bojangles app available on iOS and Android or via their website at https://www.bojangles.com/order/.
What payment options are accepted at Bojangles?
Bojangles accepts Cash, MasterCard, Travelers Checks, and Visa.
Is Bojangles family-friendly and does it offer kid's menus?
Yes, Bojangles welcomes families and offers a children's menu.
Is Bojangles wheelchair accessible and does it have parking?
Yes, Bojangles has a wheelchair-accessible entrance and parking.
What nearby restaurants can I visit around Bojangles?
Nearby, you can visit Romo's Mexican Restaurant for Mexican cuisine and Arby's for fast food sandwiches.
What other local businesses are near Bojangles that might be useful to customers?
Close by are Lowe's Home Improvement for home needs, and The Plateau Group for insurance services.
Are there local health and wellness services near Bojangles?
Yes, Anew You Medical Aesthetics, Whole Health Iridology, and The Healing Arts Center of Tennessee are nearby wellness options.