Bojangles

4.2
1029 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2791 North Main Street, Crossville, TN
38555, United States

Hours

Reviews

4.2
1,008 reviews
5 stars
549
4 stars
240
3 stars
111
2 stars
42
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving old or overcooked items, while others enjoyed fresh and delicious meals.

Service Efficiency

Service is generally fast and friendly, but there are frequent complaints about incorrect orders and issues with the automated drive-thru system.

Cleanliness

The restaurant is noted for being clean, with many customers appreciating the cleanliness of the dining area and restrooms.

Customer Service

Staff are often described as friendly and helpful, with some standout experiences highlighted, though there are instances of rude service reported.

Menu Variety

Customers expressed disappointment over the lack of certain menu items and inconsistencies in food preparation.
  • MO
    Mike Osborne
    Nov 15, 2025
    5.0
    Good food and a great staff at this location
  • TK
    Trina King
    Nov 13, 2025
    5.0
    Food is just awesome. No long waiting period.
  • DW
    Denise Weston
    Nov 4, 2025
    1.0
    That spicy chicken sandwich was a bad call. I burped that thing up all night. If you're into chicken that tastes like old motor oil, knock yourself out.
  • SJ
    Shannon Johnson
    Oct 25, 2025
    4.0
    AI generated order taking in the drive thru person. The person at the window who accepted payment was efficient. The order was filled correctly. As for the food, the sandwich was hot, fresh, and delicious. The fries were way too salty. The dirty rice was good. The sodas were good. The chicken supremes though were not very fresh. I would have rather waited for some minutes for fresh than to have been served some that were tough and lukewarm. We came to the drive thru at an awkward time, after lunch but before dinner. I really wish that restaurants would just say “there will be a however long wait for some fresh food”.
  • JG
    Justin Gladstone
    Oct 14, 2025
    3.0
    Sides were ok, bone in chicken great, other chicken styles yuck. In there and they show butter, to go with their very good biscuits, but in reality you get margarine, yuck!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dining room hours at Bojangles in Crossville?

The dining room is open daily from 7 a.m. to 2 p.m.