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Brand Certified

Arby's

3.7
(1764 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1487 Interstate Dr, Crossville, TN
38555, United States

Hours

Reviews

3.7
1,764 reviews
5 stars
700
4 stars
452
3 stars
250
2 stars
118
1 star
244
  • TH
    tara harris
    Feb 27, 2026
    2.0
    Waited in line for more than 10 minutes(they have 2 lines) then took the others one order when it was our turn. This is not the first time!
  • JS
    James Stinnett
    Feb 20, 2026
    5.0
    Ordered ahead and still has to wait. They are understaffed still I'm assuming but food was good.
  • RN
    Richard Lees NIAA
    Jan 26, 2026
    4.0
    Drive up was fast and hot big change thks arbys
  • JA
    James Allen
    Jan 22, 2026
    5.0
    App reduces prices
  • PE
    Parris Edwards
    Jan 20, 2026
    1.0
    I had a very uncomfortable experience at this Arby’s location today. When I ordered, I i told the cashier I wanted my order cooked fresh and made to order. Then I was suddenly told it would take 25 minutes. One of the staff members started laughing and said “Great,” which made me feel extremely disrespected and unwelcome as a customer. It felt very clear that they were trying to get me to accept a piece of fish that had already been sitting instead of actually cooking my order fresh like they claimed. Because of how unprofessional and dishonest the situation felt, I asked for a refund. Customer service should never make a customer feel embarrassed, uncomfortable, or misled. This experience showed a lack of professionalism, honesty, and respect, and I will not be returning.

Brand Certified Facts from Arby's

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Certified March 08, 2026Yext Knowledge Graph
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