Wendy's

Reviews

• CJ

  Cherie Jolly

  Feb 5, 2026
  1.0
  I will agree and confirm the drawing of the last straw with this Wendys in Covington TN. I ordered two meals. One $5 biggie bag and one baconator meal from the regular menu. We had to pull up and wait. They finally bring it out. There's no napkins, no sauce for the nuggets in the biggie bag and the fries are barely warm and dry. I apologize for being an inconvenience and ask for fresh fries, napkins and sauce. The employee tries to go back in and help me and the door is locked. He has to go to the drive through window to do it. He brings me napkins and says have a good night. I ask again about the fries and sauce. He goes back to the window and finally gets fries (still old) I can hear a female employee yelling at him through the window. This guy was visibly shaking when he brought our fries back. I again apologized for causing him so much trouble. I had to ask one more time for sauce. By this time I wasn't even upset because it was just that ridiculous. He finally brings me the sauce and I hear the female yelling from the window again...TELL HER NEXT TIME ITS EXTRA! Bless her heart. I'm still not upset and start my drive home. In the darkness of my old truck, I took a bite of the cheeseburger and immediately spit it back in the wrapper. I should have already checked that while sitting there playing their games. My mistake. The biggie bag might as well have been pulled from the trash and served to me. The baconator meal? That sandwich was delicious according to my daughter. This location obviously doesn't care about the customer. I don't like leaving negative reviews. However, I've had so many similar experiences with the Covington TN location, I do feel I should give a fair review. Pictures are posted as well. I DO NOT recommend this location.
• RD

  Rick Dye

  Jan 19, 2026
  4.0
  There Drive thru is Slow 🦥 🐢
• CB

  CRYSTAL BASKIN

  Jan 5, 2026
  1.0
  This was the final straw with this location. Had to wait over 20minutes for food. Only one car in line ahead which also had to wait. While waiting in the dark, dimly lit parking lot I observed several sketchy characters in the eating area playing and kind with staff (who should have been preparing my food). A couple other sketchy characters openly smoking pot at the doorway. The food was absolutely horrible. The service was horrible. Probably won’t be long before this joke of a restaurant is closed. I’m sure Dave would be so proud of his legacy being represented like this.
• MM

  Mac

  Dec 27, 2025
  5.0
  The young man at the front counter Eddie was amazing he rushed to get out order taken even tho they where short staffed and worked hard and fast to get me and my family our order very pleased with my experience Keep up the good work Eddie and dont let others get you down you are doing a amazing job and made our day thank you if yalls receipt machine is working I was gonna leave a review on yalls website but I'll get ya next time thanks 😊
• CH

  Crystal Hurlbut

  Dec 22, 2025
  1.0
  The staff is extremely rude. The lady at the counter acted like she didn't even wanna take my order.

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