Wendy's

3.5
742 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Covington, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Covington, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
802 Hwy 51 North, Covington, TN
38019, United States

Hours

Reviews

3.5
742 reviews
5 stars
276
4 stars
153
3 stars
116
2 stars
72
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional staff, with several instances of poor customer service and long wait times.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold and improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty conditions and unsanitary practices.

Staffing Issues

The location appears to be consistently understaffed, leading to slow service and operational challenges.
  • CB
    CRYSTAL BASKIN
    Jan 5, 2026
    1.0
    This was the final straw with this location. Had to wait over 20minutes for food. Only one car in line ahead which also had to wait. While waiting in the dark, dimly lit parking lot I observed several sketchy characters in the eating area playing and kind with staff (who should have been preparing my food). A couple other sketchy characters openly smoking pot at the doorway. The food was absolutely horrible. The service was horrible. Probably won’t be long before this joke of a restaurant is closed. I’m sure Dave would be so proud of his legacy being represented like this.
  • MM
    Mac
    Dec 27, 2025
    5.0
    The young man at the front counter Eddie was amazing he rushed to get out order taken even tho they where short staffed and worked hard and fast to get me and my family our order very pleased with my experience Keep up the good work Eddie and dont let others get you down you are doing a amazing job and made our day thank you if yalls receipt machine is working I was gonna leave a review on yalls website but I'll get ya next time thanks 😊
  • CH
    Crystal Hurlbut
    Dec 22, 2025
    1.0
    The staff is extremely rude. The lady at the counter acted like she didn't even wanna take my order.
  • AR
    abbigail robinson
    Dec 17, 2025
    4.0
    Service could've been nicer but the food was yummy and lettuce was pretty good. We fed 5 people for under $50. The bathroom was out of toilet paper.
  • JJ
    Jeff Jones
    Dec 9, 2025
    1.0
    Horrible Waited 28 minutes. Cold food slapped together like a 2 year old did it

Frequently Asked Questions About Wendy's

Is Covington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Covington, TN?

The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 11:00 PM, and Friday & Saturday from 6:30 AM to midnight.