Taco Bell

3.3
524 reviews
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Business Details

971 Highway 51 North, Covington, TN
38019, United States
(901) 475-1073
https://locations.tacobell.com/tn/covington/971-highway-51-north.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 971 Highway 51 North in Covington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
971 Highway 51 North, Covington, TN
38019, United States

Hours

Reviews

3.3
524 reviews
5 stars
173
4 stars
99
3 stars
84
2 stars
43
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation.

Food Quality

Numerous customers complained about the food being cold, stale, or of low quality, with some experiencing food poisoning.

Wait Times

Several customers noted long wait times both in line and at the drive-thru, contributing to frustration.

Mixed Experiences

While some customers praised the food and service, many others reported consistently poor experiences, indicating a lack of reliability.
  • BJ
    Brenden Johnson
    2 days ago
    1.0
    The two female employees are rude and disrespectful. They both need to be fired. The young male employee was kind and respectful. The food was over priced for what you get and the quality of Assembly of the food. They do not proportion the food correctly at all compared to other store.
  • NJ
    Nikki Jerrett
    Jan 3, 2026
    1.0
    worst place ever. Waited 20 mins for a pizza and ended up leaving. They didn’t care. Worst attitudes from employees as well. FIX YOUR ATTITUDE OF THE EMPLOYEES AND MANAGEMENT
  • AW
    Autumn Wolverton
    Jan 2, 2026
    2.0
    The lady at the window was really nice but when I asked to add a cheese cup she stated her manager will not allow her to add anything at the window and I would have to go back around and wait in line to order a cheese cup.
  • BH
    Brandi Honshell
    Dec 5, 2025
    1.0
    Waited in line for 15 minutes then got to the window and was told it would be another 30 minutes before I would get my food..
  • NW
    Nick Weissmann
    Nov 14, 2025
    3.0
    This location isn't the greatest. Doesn't have stock of drinks that they say they do, food is slightly warm at best, and they forgot one of my items. relatively fast service, but the food itself wasn't the greatest.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Covington, TN?

The drive-through is open from 9:00 AM to 2:00 AM Monday, Wednesday, Thursday, and Sunday; until 9:30 PM on Tuesday; and until 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Covington?

Taco Bell is located at 971 Highway 51 North, Covington, TN 38019, USA.