Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,152 reviews
5 stars
371
4 stars
204
3 stars
208
2 stars
125
1 star
244
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and inconsistent quality.
Cleanliness
Several reviews highlighted dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported unhelpful and dismissive attitudes.
Operational Problems
Frequent issues with order accuracy, receipt availability, and broken equipment, such as ice cream machines, were noted.
- JJJudy1 day ago1.0The restaurant is listed at closing at 1 AM on Saturday. I arrived at the drive-through at 11:40 PM. Someone answered and said “I’m sorry at this moment we are closed“. I asked him what time do they close and he said right now.I said you’re listed as being open until 1 AM and he replied saying that’s what time we all walk out of the building.
- CLC LoNov 5, 20255.0I want to thank the store manager DeShonda for the hospitality and caring for her job today, I had a online order and I picked it up and got home because my wife was feeling horrible, and I didn't have my entire order,so I called the store and let them know the issue and DeShonda fixed the problem without hesitation. I really had a great experience at this McDonald's,thank y'all so much for being understanding.
- KSKenneth SartainNov 2, 20251.0Worst McD’s on the planet. Staff hates people. Ordered. Waited 35 minutes. Got a refund & left. No food. No apology.
- RKRaina KingOct 29, 20251.0Went there and had 38 dollars in cash. Left with 13 dollars. I ordered two medium frappes, a large fry and a happy meal and it was somehow 20 dollars. Then she kept asking me for more money so I lost track of how much I was giving her then my passenger was asking for a receipt and we never got it. Pretty sure the lady just robbed me blind. Horrible place never go there.
- CHCrockett HensonOct 23, 20251.0Food I have no complaints but the service is terrible. Me and my wife waited 20 plus mins on an order and when someone finally asked what we needed they said they haven’t saw our order come through. Employees are playing in the kitchen and cussing loudly where customers and kids can hear them. This is the 3rd time this has happened within a week time. We will not be back.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Covington, TN?
McDonald's in Covington, TN operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 1:00 AM on Friday and Saturday.
When is the drive-thru at McDonald's in Covington open?
The drive-thru is open daily from 4:30 AM, closing at midnight Sunday to Thursday and at 1:00 AM on Friday and Saturday.
During what hours is delivery available from McDonald's in Covington?
Delivery is available daily from 7:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.
Does McDonald's in Covington offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
What payment options are accepted at McDonald's in Covington?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's in Covington using their mobile app?
Yes, you can order via McDonald's App available on both iOS and Android platforms.
Where is McDonald's located in Covington, Tennessee?
It is located at 887 Hwy 51 N, Covington, TN 38019, USA.
What nearby hotels can I stay at when visiting McDonald's in Covington?
Nearby hotels include Quality Inn & Suites Covington, Days Inn, Motel 6 Covington, and Holiday Inn Express & Suites Covington, offering convenient accommodation options.
Are there other dining options close to McDonald's in Covington?
Yes, nearby dining options include Captain D's (seafood), Pizza Hut (pizza), El Presidente and Taco Roc (Mexican), and Jack's (fast food and burgers).
What nearby services can be useful for customers visiting McDonald's in Covington?
Nearby services include Deans Tax Services for financial needs, Tennessee Career Center for employment assistance, and CoinFlip Bitcoin ATM for currency exchange.