Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and unsanitary conditions.
Management Concerns
Several reviews highlighted poor management practices, including staff behavior and failure to address customer complaints.
Inconsistent Experience
Customers noted a wide variance in service quality and food preparation, leading to frustration and disappointment.
Cleanliness
Multiple reviews mentioned dirty dining areas and bathrooms, contributing to an overall negative experience.
AW
Autumn Wolverton
Jan 2, 2026
5.0
I have good service every time I come to this location,my items are correct and the Manager (starts with an E I believe) is always a delight,she makes sure my iced coffee is always on point.
GH
Georgia Harrell
Dec 30, 2025
1.0
I just left here 20 mins ago on my way back to Dyersburg and I ordered the sausage mcgriddle meal and these people didn't even put my sausage on my sandwich and to add insult to injury their phone is constantly busy 😂 what a joke ! Get it together y'all .
BW
Brandon Weyland
Dec 29, 2025
1.0
If I could give this place zero stars I would trash trash place management terrible night shift managers should all be fired
SI
Stephen Kollatz II
Dec 11, 2025
5.0
Overall a good location to go
NR
Norelys Rodriguez
Nov 30, 2025
1.0
Well, only my order, when I got to the first window there was nobody there to pay, I got to the second one, it took a while. There were like four or five people in the kitchen and they were playing games. Well, after I paid, they brought me the food after 30 minutes, they didn't give me the food as I had ordered it, I'm not coming back. They bring the food. After 30 minutes they didn't give me the food I had ordered. I'm never going back to that place. They need to change the night staff because otherwise the restaurant will go downhill.
What are the regular operating hours for McDonald's in Covington, TN?
McDonald's in Covington, TN operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:30 AM to 1:00 AM on Friday and Saturday.
When is the drive-thru at McDonald's in Covington open?
The drive-thru is open daily from 4:30 AM, closing at midnight Sunday to Thursday and at 1:00 AM on Friday and Saturday.
During what hours is delivery available from McDonald's in Covington?
Delivery is available daily from 7:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.
Does McDonald's in Covington offer curbside pickup?
Yes, curbside pickup service is available at this McDonald's location.
What payment options are accepted at McDonald's in Covington?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's in Covington using their mobile app?
Yes, you can order via McDonald's App available on both iOS and Android platforms.
Where is McDonald's located in Covington, Tennessee?
It is located at 887 Hwy 51 N, Covington, TN 38019, USA.
What nearby hotels can I stay at when visiting McDonald's in Covington?
Nearby hotels include Quality Inn & Suites Covington, Days Inn, Motel 6 Covington, and Holiday Inn Express & Suites Covington, offering convenient accommodation options.
Are there other dining options close to McDonald's in Covington?
Yes, nearby dining options include Captain D's (seafood), Pizza Hut (pizza), El Presidente and Taco Roc (Mexican), and Jack's (fast food and burgers).
What nearby services can be useful for customers visiting McDonald's in Covington?
Nearby services include Deans Tax Services for financial needs, Tennessee Career Center for employment assistance, and CoinFlip Bitcoin ATM for currency exchange.