McDonald's

2.9
1501 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
674 N Germantown Pkwy, Cordova, TN
38018, United States

Hours

Reviews

2.9
1,501 reviews
5 stars
395
4 stars
233
3 stars
220
2 stars
147
1 star
506

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unacknowledged orders, and rude staff interactions, particularly during drive-thru and curbside pickup.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers receiving fresh and hot meals, while others reported cold, poorly prepared, or incorrect items.

Management and Staff

Several reviews mentioned a lack of professionalism among staff and management, with some praising improvements while others noted ongoing issues.

Cleanliness and Atmosphere

While some customers appreciated the cleanliness and atmosphere, others described it as uninviting and poorly maintained.
  • TS
    Tracy Smith
    Nov 16, 2025
    5.0
    Drive thru was very expedite and professional
  • OL
    Olivia Jackson (Lulu)
    Nov 13, 2025
    5.0
    Drive thru line was long but the line inside was longer
  • LA
    leonardo alaña
    Oct 4, 2025
    5.0
    Excelente
  • CG
    Christopher Graham
    Sep 26, 2025
    4.0
    Average for McDonald's
  • MM
    MINEL
    Sep 8, 2025
    5.0
    I love this McDonald's! They are clean and always get my order right. I usually order for me and my 4 kids so it's convenient to just order on the app and pick up from there location. I will say this because I have experienced it. I wouldn't trust handing my card over to the cashiers here. because I did this and the same day had like 60 dollars taken out my card and they tried to take another one the same day at a later time, luckily my card was locked the second time. This happed a few months ago. But that's the only weird experience I've had here. I only use the McDonald's app now to order all my food. I still love this McDonald's!! Just be aware some people will take advantage of saving your card info just to benefit themselves!

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's in Cordova, TN?

The McDonald's in Cordova, TN is open 24 hours a day, 7 days a week for in-store dining.

When is the delivery service available for McDonald's in Cordova?

Delivery is available daily from 6:00 AM to 10:45 PM at McDonald's in Cordova, TN.