McDonald's

2.9
1514 reviews
Get DirectionsCallWebsite

Business Details

674 N Germantown Pkwy, Cordova, TN
38018, United States
(901) 290-4461
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
674 N Germantown Pkwy, Cordova, TN
38018, United States

Hours

Reviews

2.9
1,514 reviews
5 stars
399
4 stars
234
3 stars
222
2 stars
147
1 star
512

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of acknowledgment.

Food Quality

Several customers complained about food being cold, poorly prepared, or not fresh.

Service Speed

Customers experienced long wait times both in drive-thru and inside the restaurant.

Management Issues

There were mentions of unprofessional behavior from staff and management, contributing to a negative dining experience.
  • CE
    Cookie Erica
    2 days ago
    1.0
    Disgusting. Y’all gave me nasty dry hard buns like rock. No cheese on Big Mac !! Big Mac taste nasty and very dry ! Really?!! I will never go back to that nasty location McDonalds again
  • CJ
    Christopher Jackson
    Jan 3, 2026
    1.0
    These are the most incompetent people around. No amount of repetition will help these people enter your order correctly. Neither will getting a 2nd "corrected" order.
  • MJ
    Marlaina Johnson
    Jan 2, 2026
    5.0
    This McDonald's always serves fresh hot food. Most McDonald's are sloppy but not this one! Great job you all!
  • DB
    David Bell
    Dec 21, 2025
    1.0
    Terrible experience. The lady that took my order, had an extreme attitude. She was also unable to take my order down in the way that I presented it to her. I Had to go inside because I thought I didn’t receive everything I ordered. Turns out I wasn’t charged for it. As I was standing there waiting in all of this, the same lady that was taking my order was making a drink and proceeded to curse out loud where everyone in line heard her.
  • RR
    Roland Reviews
    Dec 7, 2025
    1.0
    Will never go back to this McDonald’s again and I warn all who do. Make a better choice and go elsewhere. The restaurant and obviously owner of this McDonald’s have no intention of creating decent meals or any sort of acceptable service. It’s like they pride themselves on wrong orders. Badly cooked meals. And complete and utter rudeness and apathy. I don’t generally write reviews but I’m going to for this visit. And I’ll be writing corporate not that they will do anything about it. Seriously didn’t think a McDonald’s could be this bad…. Never again. Never ever ever again. So bad. Drank the drink that was wrong. Ordered a meal. Asked for doctor pepper. Got some sort of diet drink. The meal itself I tossed. Cold. Dry. Nasty.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's in Cordova, TN?

The McDonald's in Cordova, TN is open 24 hours a day, 7 days a week for in-store dining.

When is the delivery service available for McDonald's in Cordova?

Delivery is available daily from 6:00 AM to 10:45 PM at McDonald's in Cordova, TN.