McDonald's

3.5
1579 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1705 N Germantown Pky, Cordova, TN
38018, United States

Hours

Reviews

3.5
1,579 reviews
5 stars
561
4 stars
328
3 stars
263
2 stars
130
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior from management.

Food Freshness

Many customers noted that the food is often fresh and hot, but there are complaints about cold food and incorrect orders.

Cleanliness

The restaurant is generally described as clean, contributing positively to the dining experience.

Wait Times

Customers frequently mention long wait times, especially during busy hours, impacting their overall satisfaction.

Management Issues

Several reviews highlight poor management practices, including rudeness and lack of support for staff, which negatively affects customer experiences.
  • RC
    Roenda Crawford
    3 days ago
    1.0
    TERRIBLE!!! My sandwich was made wrong 3 times...after the 1st remake I did assume it was right & went home only to have to drive back...their was a .anon the front line wiping his nose, he went straight back on the line without washing his hands...I asked him why would he do that & told him to wash his hands...immediately after he began wiping his nose on his arm....sandwich made wrong again so I asked for the manager 🤦🏾‍♀️ he was the manager...for 3 trips in the store I asked for a coupon &was given afrie coupon 🤔 this is the McDonald's in cordova at Dexter 🤢
  • OP
    Olga Rafaela Ancheta de Perez
    4 days ago
    5.0
    Mal olor en el establecimiento y el personal es muy grosero
  • RJ
    Reginald Johnson Jr.
    Nov 10, 2025
    2.0
    I put my order in on the mobile app @ 6:40p, I waited and waited and at 7:00p I went inside to get my food and it was just sitting on the counter. My food was Luke warm and the customer service wasn't great.
  • PW
    P W
    Nov 6, 2025
    4.0
    I brought some chicken nuggets and fries w/ sweet tea, let me tell you it was delicious but over night I had the humming birds and that sister was singing; the back ground were singing O'lord!
  • SJ
    Sonjia James
    Oct 6, 2025
    3.0
    This review is based solely on my visit on October 5th. We waited in line and then we were asked to pull around to wait for our food. One thing about me, is I don't mind waiting as long as my order is correct and fresh. This was so not the case. I waited for my food and received the order and went home to eat with my family. I bit into the burger twice, and it was not fully cooked. This made me sick to my stomach as I don't like my food any way except done.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's offer drive-through service?

Yes, this McDonald's has a drive-through that operates 24/7 every day of the week.