McDonald's

2.8
646 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1206 Houston Levee Road, Cordova, TN
38018, United States

Hours

Reviews

2.8
646 reviews
5 stars
170
4 stars
93
3 stars
87
2 stars
57
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude employees, and incorrect orders.

Food Quality

Many reviews mentioned issues with food freshness, incorrect orders, and overall dissatisfaction with the food served.

Cleanliness and Professionalism

Several customers expressed concerns about the cleanliness of the location and unprofessional behavior from staff.

Inconsistent Experience

Customers noted that experiences varied greatly, with some praising quick service while others reported terrible experiences.

Operational Issues

Frequent complaints about the location closing early, unavailability of menu items, and issues with the drive-thru service.
  • TB
    Timya Broome
    6 days ago
    1.0
    Worst McDonalds in Lakeland . No fresh food , no condiments , sprite doesn’t even taste like sprite . 0/10 . Worst customer service ever . Attitudes for what ? I originally ordered a lemonade & was given a dirty cup when she referred it to “ the pulp” & proceeded to give me a sprite that isn’t even fresh . Nuggets wasn’t even cooked all the way . Went around 1:30 on 11/17/25 . Again 0/10 .
  • TT
    Trevor
    Nov 15, 2025
    1.0
    Over the last year the performance of this McDonald’s team has fallen off a cliff. I’ve been here for 40 minutes (6:34 pm, November 15th for the owner’s reference). Got my order wrong twice in a row and counting (no ketchup and no pickle apparently means *only* ketchup and pickle). Used to be one of the more reliable McDs around here, now it’s performing like the rest of the locations in this god forsaken city. Can’t wait until every single person who works here is automated away
  • LW
    Latasha Willis
    Nov 12, 2025
    1.0
    A Big Mac combo meal was incomplete. The Big Mac had one patty instead of two. Never seen that before elsewhere.
  • CS
    Cornelius Sullivan
    Oct 27, 2025
    1.0
    Its mind blowing how expensive fast food has gotten and the people who work there are so lazy they refuse to (at bare minimum) make sure all if your order is in the bag, pathetic and I wish I could give this embarrassing location less stars
  • NA
    Netta A
    Oct 22, 2025
    4.0
    The food was fresh and hot, but I didn't get my game pieces on the food it should have come on so I went back the next day and after not getting the game pieces the second time after ordering, I went to inform management. I was given all game pieces missed,but it what if I had not complained. I would not have gotten them. I just hate playing McDonald's games.

Frequently Asked Questions About McDonald's

What are the standard opening hours for McDonald's at 1206 Houston Levee Road?

McDonald's is open every day from 5:00 AM to 9:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:00 AM until midnight (12:00 AM).