Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, rude employees, and incorrect orders.
Food Quality
Many reviews mentioned issues with food freshness, incorrect orders, and overall dissatisfaction with the food served.
Cleanliness and Professionalism
Several customers expressed concerns about the cleanliness of the location and unprofessional behavior from staff.
Inconsistent Experience
Customers noted that experiences varied greatly, with some praising quick service while others reported terrible experiences.
Operational Issues
Frequent complaints about the location closing early, unavailability of menu items, and issues with the drive-thru service.
TB
Timya Broome
6 days ago
1.0
Worst McDonalds in Lakeland . No fresh food , no condiments , sprite doesn’t even taste like sprite . 0/10 . Worst customer service ever . Attitudes for what ? I originally ordered a lemonade & was given a dirty cup when she referred it to “ the pulp” & proceeded to give me a sprite that isn’t even fresh . Nuggets wasn’t even cooked all the way . Went around 1:30 on 11/17/25 . Again 0/10 .
TT
Trevor
Nov 15, 2025
1.0
Over the last year the performance of this McDonald’s team has fallen off a cliff. I’ve been here for 40 minutes (6:34 pm, November 15th for the owner’s reference). Got my order wrong twice in a row and counting (no ketchup and no pickle apparently means *only* ketchup and pickle). Used to be one of the more reliable McDs around here, now it’s performing like the rest of the locations in this god forsaken city. Can’t wait until every single person who works here is automated away
LW
Latasha Willis
Nov 12, 2025
1.0
A Big Mac combo meal was incomplete. The Big Mac had one patty instead of two. Never seen that before elsewhere.
CS
Cornelius Sullivan
Oct 27, 2025
1.0
Its mind blowing how expensive fast food has gotten and the people who work there are so lazy they refuse to (at bare minimum) make sure all if your order is in the bag, pathetic and I wish I could give this embarrassing location less stars
NA
Netta A
Oct 22, 2025
4.0
The food was fresh and hot, but I didn't get my game pieces on the food it should have come on so I went back the next day and after not getting the game pieces the second time after ordering, I went to inform management. I was given all game pieces missed,but it what if I had not complained. I would not have gotten them. I just hate playing McDonald's games.
What are the standard opening hours for McDonald's at 1206 Houston Levee Road?
McDonald's is open every day from 5:00 AM to 9:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 4:00 AM until midnight (12:00 AM).
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 6:00 AM to 10:45 PM, including same-day and no-contact delivery options.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services does this McDonald's offer on-site?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit for additional dining options near McDonald's?
Nearby dining options include Taco Bell (Mexican fast food), Rio Azul Mexican Restaurant, China Spring (Chinese cuisine), Subway (sandwiches), Zaxby's (chicken restaurant), Sonic Drive-In, and Baskin-Robbins for ice cream.
Are there any nearby coffee shops where I can relax before or after visiting McDonald's?
Yes, nearby coffee shops include Starbucks, Dunkin', and The Levee Nutrition which also offers smoothies and juice.
What nearby services can help me with mobile phone or electronics needs around McDonald's?
You can visit Cricket Wireless, Total Wireless, and Plus Wireless and Computers, all located near McDonald's for mobile and electronics services.
Is WiFi available at McDonald's, and can I use mobile ordering?
Yes, McDonald's offers free WiFi and supports mobile ordering through their app and online platforms.