Jimmy John's

3.9
388 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2293 N Germantown Pkwy, Cordova, TN
38016, United States

Hours

Reviews

3.9
388 reviews
5 stars
211
4 stars
61
3 stars
36
2 stars
20
1 star
60

What are people saying?

AI-generated from recent customer reviews

Pricing Concerns

Many customers expressed dissatisfaction with the rising prices, feeling that the value for money has decreased significantly.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers praised the sandwiches, others reported issues with stale bread and incorrect ingredients, indicating inconsistency in food quality.

Drive-Thru Experience

The drive-thru service received mixed feedback, with several customers experiencing long wait times and incorrect orders.
  • JB
    Jason Barry
    Aug 16, 2025
    5.0
    Good sandwich without a doubt but Jesus thier prices have literally doubled. At one time this was a go to for food that was quality but also value. I cant say that now. Good efficient and tasty but its bordering now on overpriced and surely has priced a significant amount of people from being customers. I truly like the food always have but the prices are just to damn high now. It does seem like some places took advantage of the rampant inflation. Prices went up but doubling of prices seems to be more about cushioning the bottom line than battling inflationary trends on the necessary ingredients make the sandwiches and the labor.
  • CW
    Claresa Warren
    Jul 21, 2025
    5.0
    I just realized they had a drive thru and was excited to see a sandwich shop with a drive thru. I ordered the Italian sub and it was top notch. It was loaded with fresh toppings and hot. I will definitely be visiting again.
  • MW
    Mafe W
    Jul 21, 2025
    1.0
    This is the worst Jimmy John’s I’ve ever been to.
  • NB
    None of your business
    Jul 14, 2025
    3.0
    This may be one of the lowest reviews I’ve ever done. I thought it was only right that I came on here and shared my experience. I ordered a pepperoni, oil and vinegar sandwich with american cheese, but apparently they didn’t have american cheese for some reason. I discovered this when I opened my sandwich to find 5 pieces of salami. yeah. no joke, five pieces of salami inside the bread. that was literally it, nothing else. so I go to ask what happened and a lady apologizes and remakes it for me, this time correctly. but when I open it the outside of the sandwich was literally drenched in oil and vinegar, not on the inside but the outside of the sandwich, I didn’t end up eating it, might be because I’m really picky. Other than that tho the atmosphere and people were nice. anyways, three stars overall. appreciate the lady who remade it for me but I definitely thought my dining experience would be better. Hope next time I go to a jimmy johns it’s better. Thank you for reading.
  • JA
    Jarvis Allen
    Jun 24, 2024
    1.0
    Im at the location. 3 employees there and they have the lights off and will not open or answer the door. it's 11:08 and they open at 11