Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
101 N Houston Levee Rd, Cordova, TN
38018-7161, United States
Hours
Reviews
3.5
636 reviews
5 stars
241
4 stars
137
3 stars
90
2 stars
42
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, often waiting 20-30 minutes for their orders.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, melted blizzards, and stale items.
Cleanliness
Numerous customers noted the restaurant's unsanitary conditions, with complaints about dirty tables, floors, and food preparation areas.
Customer Service
There were frequent mentions of rude and unhelpful staff, contributing to a negative dining experience.
Product Availability
Several customers experienced issues with unavailable menu items and incorrect orders, leading to dissatisfaction.
- RERosario EsquivelDec 17, 20253.0I was in line of very long time, and there was only one vehicle in front of me. By the time I received my blizzard, it was melted, so not enjoyable. They also made my blizzard with chocolate syrup. Instead of the little pieces of chocolate, which made a difference
- BCBaylee CossittNov 9, 20251.0Takes forever. Gets the order wrong constantly. Total trash.
- MAMarcus AllenOct 28, 20251.0The manager is so lazy... taking orders from the dining room... she never got up to ring orders. The cook had to. I'm so tired of lazy people.
- CCCristyOct 19, 20251.0This place is the worst. We love DQ, but this place is beyond SLOW and the the quality is terrible. I ordered a turtle pecan cluster blizzard and it was a very runny chocolate shake. No evidence of blizzard ingredients. There were about four napkins around the bizzard cup and the napkins were covered with the runny, sticky milkshake...that was supposed to be a blizzard. Total mess. While at the window, I could see the food preparation area and it was a one man circus. He was sliding all over the floor and unable to multitask, while the other man working was filling napkin holders out front. Meanwhile, the line was stacking up to order at the window and people kept leaving. This was the 3rd time we have had this SLOW, terrible experience. I guess Corporate oversight is a thing of the past. We wont be back to this location.
- BSBridget ShanerSep 24, 20251.0Food is good but service is deplorable. Had to repeat literally everything I said 2-4 times and they still managed to get my order wrong. Asked for extra lettuce, was charged for extra lettuce only to have 3 pieces of lettuce on my burger. Asked for a single, got a triple. I could go on. I will not be returning.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu specialties at Dairy Queen Grill & Chill in Cordova, TN?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.
What are the regular operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, and from 10:30 AM to 10:00 PM on Friday through Sunday.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, on Thanksgiving (Nov 27, 2025) they open from 12:00 PM to 9:00 PM, and on Christmas Day (Dec 25, 2025) from 12:00 PM to 8:00 PM.
Does the Dairy Queen Grill & Chill location in Cordova offer drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
Is the Dairy Queen Grill & Chill in Cordova family-friendly and equipped for children?
Yes, it is family-friendly and provides booster seats, high chairs, and welcomes children.
Where is Dairy Queen Grill & Chill located in Cordova?
It is located at 101 N Houston Levee Rd, Cordova, TN 38018-7161, USA.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/42034/.
What are some nearby restaurants to Dairy Queen Grill & Chill where I could dine before or after my visit?
Nearby restaurants include La Fogata Mexican Restaurant, Crawfish Cabin, Southbound Seafood, and Taqueria El Plebe 502 #2, offering a variety of Mexican, Cajun, American, and breakfast cuisines.
Are there nearby sports facilities or venues near Dairy Queen Grill & Chill for visitors interested in sports?
Yes, nearby sports venues include Briarcrest Sports Complex, Briarcrest Christian Football Stadium, J D Sports Plex, Performan Sports Institute, P7 Sports Academy, and Saints Sportsplex.
Are there convenience stores or gas stations near Dairy Queen Grill & Chill for fueling up or quick shopping?
Yes, nearby options include Exxon & Mobil Stations, Breaktime, Exxon Station, and Shell gas station with convenience stores for your fuel and quick shopping needs.