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Dairy Queen Grill & Chill

3.5
(641 reviews)

Business Details

101 N Houston Levee Rd, Cordova, TN
38018-7161, United States
(901) 753-7214
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
101 N Houston Levee Rd, Cordova, TN
38018-7161, United States

Hours

Reviews

3.5
641 reviews
5 stars
243
4 stars
138
3 stars
90
2 stars
43
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times in both drive-thru and dine-in.

Cleanliness

Many reviews highlighted unsanitary conditions, with complaints about dirty dining areas and food preparation spaces.

Order Accuracy

Customers frequently experienced issues with incorrect orders and poor attention to special requests.

Food Quality

While some enjoyed the ice cream and certain menu items, many others reported receiving stale or poorly prepared food.

Customer Service

Several reviews mentioned rude or unhelpful staff, contributing to a negative overall experience.
  • HK
    Hayley Kirby
    1 day ago
    2.0
    We were the only people there. The food was basic, mine was terrible (fish burger). The ice cream was delicious. The service girl was lovely.
  • KF
    Karen Pulfer Focht
    Jan 19, 2026
    1.0
    I called, nobody answered twice. So I drove there to get an ice cream cake. It took a while for anyone to even come out to greet me. When they finally did they said there were no cakes made and it would take a few days to order one. It was a waste of time and energy.
  • RE
    Rosario Esquivel
    Dec 17, 2025
    3.0
    I was in line of very long time, and there was only one vehicle in front of me. By the time I received my blizzard, it was melted, so not enjoyable. They also made my blizzard with chocolate syrup. Instead of the little pieces of chocolate, which made a difference
  • BC
    Baylee Cossitt
    Nov 9, 2025
    1.0
    Takes forever. Gets the order wrong constantly. Total trash.
  • MA
    Marcus Allen
    Oct 28, 2025
    1.0
    The manager is so lazy... taking orders from the dining room... she never got up to ring orders. The cook had to. I'm so tired of lazy people.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu specialties at Dairy Queen Grill & Chill in Cordova, TN?

The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.

What are the regular operating hours for Dairy Queen Grill & Chill?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, and from 10:30 AM to 10:00 PM on Friday through Sunday.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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