Business Details
About
Mexican Restaurant
Chipotle Cordova is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,111 reviews
5 stars
529
4 stars
207
3 stars
110
2 stars
71
1 star
194
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold meals, tough meat, and undercooked rice.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customer needs.
Cleanliness
The restaurant was frequently described as dirty, with messy dining and serving areas, contributing to a negative dining experience.
Availability of Items
Customers expressed frustration over the restaurant frequently running out of menu items, especially during peak hours.
Inconsistent Experience
Overall experiences varied significantly, with some customers praising the food and service while others reported severe dissatisfaction.
- DDDeema5 days ago5.0I had ordered catering for a birthday party for the first time with Chipotle—And it was incredible. The packaging was superb, they put the warm foods and cold foods in different boxes. The food was tightly packed and secure. They even walked it all to my car with enthusiasm and kindness. I recommend them to everyone now! I’m so glad they opened to catering because it’s a time saver! And a delicious buffet for my guest. Thank you all!
- KMkeith mackNov 7, 20253.0This is my first time going to Memphis in the daytime and I think they were very organized. Only thing I did not like a pan of food is getting low. It will take a fresh pan. Mix the rest of the pan into the new pan training the new onesI had a lot of sour cream on the last chicken bowl I ordered. I should have been paying a little bit more attention, but burritos are massive my first one.
- HTHaley TrainorNov 3, 20255.0I would like to thank the team working today!! November 3, 2025 around 11:30. I have never had a more positive experience at this location. They seemed to be understaffed and overworked, yet they all had great attitudes! Only one employee was able to work the line, from the start of order to checking you out at the register. This employee remained pleasant, welcoming, and helpful to special requests. Thank you for a great chipotle experience!
- CWClaudia WatkinsOct 31, 20252.0Food was cold, meat was tough, the serving area was messy. Presentation was horrible. I wasted my money, had to throw out my food. Extremely disappointed
- TBTina BealOct 5, 20252.0Atmosphere: The food service counter where they make the food was a mess. In the self service drink nook area, the floor was wet, as well as the drink bar. The silverware was not covered, napkins were on the floor, and there were either gnats or flies flying in the restaurant. The dining area also had napkins on the floor and the tables looked like they had not been cleaned for a while. Service: The service was fair. I was greeted when I walked in. The ladies fixing my food and the cashier were all very pleasant. The only thing I would like to bring to attention, was that the young lady fixing my rice and meat was chewing that gum like it was going out of style. Food: For the little bit that I did manage to eat, it was ok. I cannot eat spicy food and for whatever reason, there were spicy spots in my food. My guess is that they dished the spicy sauce over some of the other food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cordova specialize in?
Chipotle Mexican Grill in Cordova offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Cordova?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Cordova offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle in Cordova?
You can order online using their app available on the Apple App Store, or through the Chipotle online order website at https://order.chipotle.com/.
Is Chipotle Mexican Grill in Cordova LGBTQ+ friendly?
Yes, Chipotle welcomes LGBTQ+ customers as part of their inclusive environment.
What sustainable practices does Chipotle Cordova follow?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that prioritize humane and sustainable practices.
Where is Chipotle Mexican Grill located in Cordova?
It is located at 695 N Germantown Parkway, Shelby, Cordova, TN 38018, USA.
What nearby dental clinics can I visit before or after dining at Chipotle Cordova?
Nearby dental clinics include Aspen Dental - Cordova, Motto Clear Aligners, and Larry Anthony Jr, making it convenient to combine dental visits with a meal.
Are there other dining options near Chipotle Cordova?
Yes, nearby dining options include McAlister's Deli, Panera Bread, Tropical Smoothie Cafe, Friday Tuna sushi restaurant, McDonald's, and Taqueria San Judas Cordova TN.
What nearby businesses can help with automotive needs near Chipotle Cordova?
Glide Xpress Car Wash and Take 5 Oil Change are nearby for car washing and oil change services, convenient for customers running errands or dining at Chipotle.