Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,812 reviews
5 stars
747
4 stars
513
3 stars
272
2 stars
96
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with frequent complaints about order inaccuracies and long wait times.
Food Quality
Numerous reviews highlighted issues with cold, stale, or poorly prepared food, leading to dissatisfaction among patrons.
Cleanliness
The cleanliness of the dining area and restrooms was frequently criticized, with reports of dirty tables and unpleasant odors.
Positive Staff Interactions
Despite negative feedback, some customers praised specific staff members for their friendliness and good service.
- BCbrandi chambersDec 20, 20255.0Wendy’s has the freestyle drink machine. I have to drink zero sugar beverages as a type 1 diabetic and the choices are endless. My favorite is a zero sugar strawberry Fanta. I can not find anywhere that will even ship this drink. I am not sure if it is a regional thing? I am in the Deep South, so the sweet tea and Mountain Dew are plentiful, but not a viable option for me. Wendy’s is always quick, I don’t think I have ever received a wrong order and the staff has always been friendly. The worst issue I have experienced is being served fries that were not fresh. All in all, 9 out of 10.
- JPJoseph PatrickDeDominicisDec 10, 20251.0Anybody that would serve the Cassellas deserves a less than working crew & less than busy Wendy's.
- JHJamie HarrisDec 2, 20254.0Good flood for the money .
- LSLauren ScottNov 18, 20251.0The Wendy's here seems literally incapable of getting you the correct number of food that you ordered, and when you want the correct number the worker argues back with you about it. Like dude, I just want my food that I paid for. This has happened repeatedly and in succession. Also the food is usually cold. Just go to anywhere else but here.
- CCCassNov 2, 20251.0messed up order, wouldn't remake it
Frequently Asked Questions About Wendy's
Is #209 Cookeville 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Cookeville, TN?
The drive-thru at this Wendy’s location is open daily from 6:00 AM to 1:00 AM.
Is this Wendy’s location in Cookeville, TN open for dine-in and delivery?
Yes, Wendy’s in Cookeville offers dine-in, drive-thru, takeout, and delivery services where available.
Can I order Wendy’s food using a mobile app or online?
Yes, you can order Wendy’s food through the Wendy’s mobile app or online at order.wendys.com for pickup or delivery.
Does this Wendy’s location serve breakfast?
Yes, this Wendy’s serves breakfast including combos, sandwiches, coffee, and sides. You can order breakfast via their app or website.
What payment options are accepted at Wendy’s in Cookeville?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy’s location?
To provide feedback, you can contact Wendy’s Customer Care through live chat, call 888-624-8140, fill out a customer satisfaction survey, or call the Cookeville location directly at (931) 520-1225.
Where can I find Wendy’s menu pricing and nutrition information?
Menu pricing and nutrition details are available at order.wendys.com and the Wendy’s mobile app, including allergen information and customizable nutrition stats.
Are there any medical facilities near Wendy’s where I could go before or after a visit?
Yes, nearby medical facilities include Cookeville Medical Clinic, Cookeville Regional Medical Center Breast Center, Physicians Urgent Care, and Choice Health Network, which might be convenient for customers with appointments nearby.
What fitness or recreational places are close to this Wendy’s?
Apple Fitness & Health gym is close by, perfect for customers wanting to grab a meal after a workout session.
Are there other dining options near Wendy’s in Cookeville?
Another Wendy’s location is nearby, offering additional fast food and burger options for customers who want variety.