Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,805 reviews
5 stars
746
4 stars
510
3 stars
272
2 stars
95
1 star
182
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful behavior from staff, particularly at the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Customers experienced issues with cold, stale, or poorly prepared food, impacting overall satisfaction.
Service Speed
Long wait times in the drive-thru and at the counter were commonly mentioned, with some customers waiting excessively.
Cleanliness
Concerns were raised about the cleanliness of the dining area and restrooms, with reports of unsanitary conditions.
- CCCassNov 2, 20251.0messed up order, wouldn't remake it
- ESEric SwaffordNov 2, 20253.0Affordable And pretty decent
- MAMichael AllenOct 25, 20251.0Got 2 large drinks no ice, the manager lady with grey hair clearly annoyed we got no ice, we was the only car and we ONLY got drinks, poured the drinks out about a 8th off the top and then slammed them in the drink carrier like she was showing it off. Anger management well needed for her.
- DSDAVID SMITHOct 16, 20251.0The issue is with staff at drive thru. The girl at window is extremely rude. She needs to get herself a personality.
- AAAl AzarOct 11, 20253.0This is a pretty good Wendy’s every now and then and a terrible one most other times. Consistently gives cold frys, old meat for the burgers that should be set aside for their chili, and inaccurate orders handed out. If you go inside they are very nice and friendly, especially the older lady working in the afternoon; which is the only saving grace for the service here. Outside has foul smell and flys buzzing around the side of the building where you pay and pick up your food causing them to enter your car when you do either action. A rather disappointing experience overall. Should be able to rate 1/2 stars because this place is a 2.5 not a 3 star place, but a two would be too low of a rating because the inside service is good more often than not.
Frequently Asked Questions About Wendy's
Is #209 Cookeville 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cookeville, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cookeville, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (931) 520-1225.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #209 Cookeville 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Cookeville, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Cookeville, TN?
The drive-thru at this Wendy’s location is open daily from 6:00 AM to 1:00 AM.
Is this Wendy’s location in Cookeville, TN open for dine-in and delivery?
Yes, Wendy’s in Cookeville offers dine-in, drive-thru, takeout, and delivery services where available.
Can I order Wendy’s food using a mobile app or online?
Yes, you can order Wendy’s food through the Wendy’s mobile app or online at order.wendys.com for pickup or delivery.
Does this Wendy’s location serve breakfast?
Yes, this Wendy’s serves breakfast including combos, sandwiches, coffee, and sides. You can order breakfast via their app or website.
What payment options are accepted at Wendy’s in Cookeville?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy’s location?
To provide feedback, you can contact Wendy’s Customer Care through live chat, call 888-624-8140, fill out a customer satisfaction survey, or call the Cookeville location directly at (931) 520-1225.
Where can I find Wendy’s menu pricing and nutrition information?
Menu pricing and nutrition details are available at order.wendys.com and the Wendy’s mobile app, including allergen information and customizable nutrition stats.
Are there any medical facilities near Wendy’s where I could go before or after a visit?
Yes, nearby medical facilities include Cookeville Medical Clinic, Cookeville Regional Medical Center Breast Center, Physicians Urgent Care, and Choice Health Network, which might be convenient for customers with appointments nearby.
What fitness or recreational places are close to this Wendy’s?
Apple Fitness & Health gym is close by, perfect for customers wanting to grab a meal after a workout session.
Are there other dining options near Wendy’s in Cookeville?
Another Wendy’s location is nearby, offering additional fast food and burger options for customers who want variety.