Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cookeville Subway® Restaurant at 1790 Salem Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
The restaurant is generally reported as clean, but there are issues with the men's restroom and some food items being unsanitary.
Service Quality
Customer service experiences vary widely; some employees are praised for being friendly and helpful, while others are criticized for being rude or unprofessional.
Food Quality
While many customers enjoy the food, there are complaints about the freshness of ingredients and the accuracy of orders, particularly with online orders.
Pricing Issues
Customers express dissatisfaction with rising prices and the lack of acceptance for coupons, leading to perceptions of poor value.
Staffing Problems
The location is often reported as understaffed, leading to slow service and long wait times.
HS
Harold Schultz
Oct 27, 2025
5.0
Nice young lady, great sub. Very quiet as I eat inside.
Clean rest room.
Clean shop.
AE
Aliyah Edmondson
Oct 24, 2025
3.0
Food is always good. Sometimes they’re out of a few things but that’s not the end of the world. Their service is usually quick when I go inside. I don’t do drive thru. The lady working there is very friendly. BUT on either 10/20 or 10/21 I went to pick up an online order. An old man (who I’m assuming is a manger since he was dressed formal) was talking with that sweet lady trying to figure something out and the old man was YELLING and CUSSING so loudly at the lady. He called her a liar and was just chewing her out. There were others in the lobby but that man did not care. VERY unprofessional.
AR
Anonymous Reviewer
Sep 26, 2025
1.0
I arrived just before 8 PM to an empty parking lot and saw the only employee outside smoking. I would like to preface this lengthy review by apologizing for interrupting their smoke break. I am sorry. We were just hungry and Subway didn’t close until 10 PM and sounded good…at the time.
I ordered a vegetable sub for myself and I politely asked that mine be finished first before making the turkey sub. The employee began to try to make the turkey sub as the vegetable sub was toasting. I had to ask again that the vegetable sub please be finished first. The employee started putting a thin layer of spinach on my bread that was not fully baked and I noticed the spinach and lettuce looked brown, mushy, and rotten. The vegetable side of the bane was frosted over, causing multiple vegetables inside the cambros to start to wilt. After ringing up my order, the employee walked off without saying a word/offering me my receipt for the turkey sub.
BB
Bobby
Sep 10, 2025
1.0
This Subway is under new management and they have raised prices, eliminated the use of coupon codes on the Subway app and for all you friendly truckers that I see eat there regularly, they blocked the back truck parking lot. Go to another Subway. There is always one nearby. I won’t be back.
DD
Dave
Jul 17, 2025
1.0
Im sitting in the drive thru for my 40th minute right now and no service. Why?
What are the operating hours of Subway at 1790 Salem Road, Cookeville?
Subway on 1790 Salem Road is open daily from 9:00 AM to 10:00 PM.
Does Subway at 1790 Salem Road offer catering services?
Yes, this Subway location offers catering services to assist with your event needs.
Can I order food online or through an app from Subway at 1790 Salem Road?
Yes, you can place orders quickly and easily via their app or online on their official menu website.
What types of meals are served at Subway on Salem Road?
This Subway serves breakfast, lunch, and dinner.
What types of pickup and delivery services does Subway at 1790 Salem Road provide?
They offer in-store pickup, curbside pickup, and delivery services.
Is there dine-in or drive-through available at Subway in Cookeville?
Yes, Subway offers dine-in seating as well as a drive-through option.
Are there any nearby hotels where I can stay when visiting Subway on Salem Road?
Yes, nearby accommodations include Fall Creek Inn and Cookeville Housing, making it convenient for visitors to dine at Subway during their stay.
What other dining options are close to Subway at 1790 Salem Road?
Nearby dining includes Huddle House, Sbarro pizza restaurant, El Tapatio Fresh Mex, and Hardee's burger restaurant, offering a variety of choices before or after visiting Subway.
Are there convenient services nearby for travelers visiting Subway on Salem Road?
Yes, travelers can access gas stations like Super Truck & Travel - Exit 288, TA Express, and Travelcenters Of America nearby to refuel or refresh during their visit.
How can I contact the Subway located at 1790 Salem Road?
You can reach Subway at this location by calling +1 931-525-1003.