Subway

4.0
260 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cookeville Subway® Restaurant at 1790 Salem Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1790 Salem Road, Cookeville, TN
38506, United States

Hours

Reviews

4.0
260 reviews
5 stars
132
4 stars
64
3 stars
26
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is generally reported as clean, but there are issues with the men's restroom and some food items being unsanitary.

Service Quality

Customer service experiences vary widely; some employees are praised for being friendly and helpful, while others are criticized for being rude or unprofessional.

Food Quality

While many customers enjoy the food, there are complaints about the freshness of ingredients and the accuracy of orders, particularly with online orders.

Pricing Issues

Customers express dissatisfaction with rising prices and the lack of acceptance for coupons, leading to perceptions of poor value.

Staffing Problems

The location is often reported as understaffed, leading to slow service and long wait times.
  • HS
    Harold Schultz
    Oct 27, 2025
    5.0
    Nice young lady, great sub. Very quiet as I eat inside. Clean rest room. Clean shop.
  • AE
    Aliyah Edmondson
    Oct 24, 2025
    3.0
    Food is always good. Sometimes they’re out of a few things but that’s not the end of the world. Their service is usually quick when I go inside. I don’t do drive thru. The lady working there is very friendly. BUT on either 10/20 or 10/21 I went to pick up an online order. An old man (who I’m assuming is a manger since he was dressed formal) was talking with that sweet lady trying to figure something out and the old man was YELLING and CUSSING so loudly at the lady. He called her a liar and was just chewing her out. There were others in the lobby but that man did not care. VERY unprofessional.
  • AR
    Anonymous Reviewer
    Sep 26, 2025
    1.0
    I arrived just before 8 PM to an empty parking lot and saw the only employee outside smoking. I would like to preface this lengthy review by apologizing for interrupting their smoke break. I am sorry. We were just hungry and Subway didn’t close until 10 PM and sounded good…at the time. I ordered a vegetable sub for myself and I politely asked that mine be finished first before making the turkey sub. The employee began to try to make the turkey sub as the vegetable sub was toasting. I had to ask again that the vegetable sub please be finished first. The employee started putting a thin layer of spinach on my bread that was not fully baked and I noticed the spinach and lettuce looked brown, mushy, and rotten. The vegetable side of the bane was frosted over, causing multiple vegetables inside the cambros to start to wilt. After ringing up my order, the employee walked off without saying a word/offering me my receipt for the turkey sub.
  • BB
    Bobby
    Sep 10, 2025
    1.0
    This Subway is under new management and they have raised prices, eliminated the use of coupon codes on the Subway app and for all you friendly truckers that I see eat there regularly, they blocked the back truck parking lot. Go to another Subway. There is always one nearby. I won’t be back.
  • DD
    Dave
    Jul 17, 2025
    1.0
    Im sitting in the drive thru for my 40th minute right now and no service. Why?

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1790 Salem Road, Cookeville?

Subway on 1790 Salem Road is open daily from 9:00 AM to 10:00 PM.

Does Subway at 1790 Salem Road offer catering services?

Yes, this Subway location offers catering services to assist with your event needs.