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Subway

3.9
(417 reviews)

Business Details

205 S Willow Ave, Cookeville, TN
38501, United States
(931) 372-0322
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cookeville Subway® Restaurant at 205 S Willow Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
205 S Willow Ave, Cookeville, TN
38501, United States

Hours

Reviews

3.9
417 reviews
5 stars
224
4 stars
75
3 stars
38
2 stars
20
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted inconsistent service, with some staff being friendly and helpful while others were rude and unprofessional.

Cleanliness

Several customers noted cleanliness as a positive aspect, but there were also reports of pests and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about portion sizes and freshness.

Staffing Issues

Many reviews mentioned understaffing, leading to long wait times and poor service experiences.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling that the cost of meals was too high for the quality received.
  • ML
    Molly Lorraine
    Feb 22, 2026
    1.0
    The worker on Saturday was stressed and I get to be stressed out at work but I spoke up for what I wanted because he was messing my stuff up. He didn’t toast it, nor put the sauces I wanted on it. Instead he slammed stuff down saying he hates this job. Gives me a cold sandwich which I didn’t want. Huffed and puffed and was just so mean.
  • SR
    Schane Roberts
    Feb 10, 2026
    3.0
    Tjey give no military discoint and sweet tea has no sugar
  • SS
    steelbarber
    Jan 30, 2026
    1.0
    The worker was very impatient and yelled at my wife when she came in for her online order. I understand this worker may have been stressed or upset but the store was slow and my wife was just being kind. My wife comes to this location all the time and it’s not okay to treat customers this way. Please don’t let this happen again.
  • EA
    Edwin Aybar
    Nov 14, 2025
    3.0
    Cam was unprofessional she was nice but her actions were rude, she had so many accessories on her wrist little chains and bracelets that were touching my sub, not so appealing after that
  • HM
    Heather Martin
    Nov 14, 2025
    5.0
    Sean was the best customer service I've ever received from a Subway. It was late just got off work at midnight and hungry. Drove all the way from Monterey to find something open. Stumbled upon a subway still open on willow. I walked in and was I'm immediately welcomed in with a friendly face by Sean. He used proper cleanliness and customer service. Was able to answer all my question. I settled on an chicken, bacon, ranch sub with his recommendation. And boy was he right it was amazing. I've had it from a different subway and it didn't taste as good as the one from him. 5 stars for Sean. He made my stressful night better and soothed the hangry person I became. Anyways your worker deserves a raise!

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 205 S Willow Ave, Putnam, Cookeville, TN 38501, US.

What are the opening hours of the Subway at 205 S Willow Ave?

The restaurant is open daily from 8:00 AM to 2:00 AM. It is closed on November 27, 2025, and December 25, 2025, with modified hours of 10:00 AM to 10:00 PM on December 24, 2025.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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