Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cookeville Subway® Restaurant at 205 S Willow Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
413 reviews
5 stars
224
4 stars
74
3 stars
37
2 stars
20
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied significantly, with some staff being praised for friendliness while others were criticized for rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted cleanliness as a positive aspect, although there were also reports of pests and unsanitary conditions.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about portion sizes and freshness.
Operational Issues
Customers frequently reported issues with order accuracy, long wait times, and difficulty reaching the store by phone.
Pricing Concerns
Many customers felt that prices were high relative to the quality and portion sizes of the food.
- EAEdwin AybarNov 14, 20253.0Cam was unprofessional she was nice but her actions were rude, she had so many accessories on her wrist little chains and bracelets that were touching my sub, not so appealing after that
- HMHeather MartinNov 14, 20255.0Sean was the best customer service I've ever received from a Subway. It was late just got off work at midnight and hungry. Drove all the way from Monterey to find something open. Stumbled upon a subway still open on willow. I walked in and was I'm immediately welcomed in with a friendly face by Sean. He used proper cleanliness and customer service. Was able to answer all my question. I settled on an chicken, bacon, ranch sub with his recommendation. And boy was he right it was amazing. I've had it from a different subway and it didn't taste as good as the one from him. 5 stars for Sean. He made my stressful night better and soothed the hangry person I became. Anyways your worker deserves a raise!
- CMChelsea MooreNov 5, 20255.0Pretty empty but I enjoyed the peace. My sandwich was made with care and tasted amazing!
- LHLoria HubbardNov 3, 20252.0I saw a roach crawling across the area where the meat and vegetables was. I couldn't eat the sandwich. Too gross.
- HHHeyitsmarioOct 21, 20254.0⭐️⭐️⭐️⭐️ Stopped by Subway last minute today with my family. You can’t go wrong with Subway There are plenty of options for both adults and kids. My wife went with a ham sub, my boys got the cheese and steak subs. Even though it was the busiest time of day, the older lady behind the counter was kind, patient, and handled everything with ease. The place is spacious enough for a comfortable meal and conversation, with plenty of parking and easy access off a busy street in Cookeville. The only downside? Prices. Two footlongs and chips, no drinks, came out to $27, which feels a bit steep. Not something we'll visit often, but a nice splurge once a quarter.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway restaurant is located at 205 S Willow Ave, Putnam, Cookeville, TN 38501, US.
What are the opening hours of the Subway at 205 S Willow Ave?
The restaurant is open daily from 8:00 AM to 2:00 AM. It is closed on November 27, 2025, and December 25, 2025, with modified hours of 10:00 AM to 10:00 PM on December 24, 2025.
Does this Subway offer delivery or pickup services?
Yes, this Subway offers both in-store pickup and delivery services.
Can I dine inside the Subway at 205 S Willow Ave?
Yes, this Subway serves dine-in meals as well as takeout options.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner meals.
Where can I view the menu for this Subway location?
You can view the menu online at https://subway.com/en-us/restaurant/10619-0/menu.
Does the Subway at 205 S Willow Ave offer catering services?
Yes, this Subway offers catering services to meet your needs.
Is there a laundromat near the Subway at 205 S Willow Ave?
Yes, Handy Mart Laundry, a laundromat and dry cleaning service, is located nearby and could be convenient for customers doing laundry to grab a meal or snack at Subway.
Are there any health-focused stores near this Subway?
Good Shepherd Health Foods, a health food store offering naturopathic and holistic products, is located nearby and can be a good spot for customers interested in health along with their Subway meal.
What other services are available near Subway at 205 S Willow Ave that might be useful for customers?
Nearby services include banking at Bank Of Putnam County Willow Avenue and One Bank of Tennessee, pet grooming at Cumberland Pet Grooming & Boutique, and automotive repair at Carlen Chevrolet Service Center and Express Oil Change & Tire Engineers.