Subway

3.9
414 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cookeville Subway® Restaurant at 205 S Willow Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
205 S Willow Ave, Cookeville, TN
38501, United States

Hours

Reviews

3.9
414 reviews
5 stars
225
4 stars
74
3 stars
37
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and poor customer interaction.

Cleanliness

The restaurant is frequently noted for its cleanliness, with many customers appreciating the well-kept environment.

Food Quality

Food quality is inconsistent; while some customers enjoy their meals, others report issues with portion sizes and freshness.

Pricing

Many customers feel that prices are high for the value received, leading to concerns about affordability.

Staffing Issues

Several reviews highlight understaffing during peak hours, resulting in long wait times and poor service.
  • EA
    Edwin Aybar
    Nov 14, 2025
    3.0
    Cam was unprofessional she was nice but her actions were rude, she had so many accessories on her wrist little chains and bracelets that were touching my sub, not so appealing after that
  • HM
    Heather Martin
    Nov 14, 2025
    5.0
    Sean was the best customer service I've ever received from a Subway. It was late just got off work at midnight and hungry. Drove all the way from Monterey to find something open. Stumbled upon a subway still open on willow. I walked in and was I'm immediately welcomed in with a friendly face by Sean. He used proper cleanliness and customer service. Was able to answer all my question. I settled on an chicken, bacon, ranch sub with his recommendation. And boy was he right it was amazing. I've had it from a different subway and it didn't taste as good as the one from him. 5 stars for Sean. He made my stressful night better and soothed the hangry person I became. Anyways your worker deserves a raise!
  • CM
    Chelsea Moore
    Nov 5, 2025
    5.0
    Pretty empty but I enjoyed the peace. My sandwich was made with care and tasted amazing!
  • LH
    Loria Hubbard
    Nov 3, 2025
    2.0
    I saw a roach crawling across the area where the meat and vegetables was. I couldn't eat the sandwich. Too gross.
  • MA
    Mari Ash
    Oct 21, 2025
    4.0
    ⭐️⭐️⭐️⭐️ Stopped by Subway last minute today with my family. You can’t go wrong with Subway There are plenty of options for both adults and kids. My wife went with a ham sub, my boys got the cheese and steak subs. Even though it was the busiest time of day, the older lady behind the counter was kind, patient, and handled everything with ease. The place is spacious enough for a comfortable meal and conversation, with plenty of parking and easy access off a busy street in Cookeville. The only downside? Prices. Two footlongs and chips, no drinks, came out to $27, which feels a bit steep. Not something we'll visit often, but a nice splurge once a quarter.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 205 S Willow Ave, Putnam, Cookeville, TN 38501, US.

What are the opening hours of the Subway at 205 S Willow Ave?

The restaurant is open daily from 8:00 AM to 2:00 AM. It is closed on November 27, 2025, and December 25, 2025, with modified hours of 10:00 AM to 10:00 PM on December 24, 2025.