Subway

Reviews

• JE

  Jeff Enochs

  Oct 27, 2025
  1.0
  I placed an order through the app, when I got there they said they didn’t have anything on there system. I showed them my order and that I had already paid. They said they couldn’t make my order even though It had already been paid for. When I asked for a customer service number they said it’s on the app. Well on the app it only lets you call the store, so I hit the contact store button and watched them pick up the phone, proceeded to ask again for a customer service number because they could not give me a refund and they don’t have the customer service number. Subway only has the ai online and no customer service rep so now I out my money will never eat subway again
• JS

  Joseph Smallwood

  Jun 14, 2025
  1.0
  This subway is a joke, me and my wife are out 47 dollars and no subs. On the site we ordered 4 subs for pickup, not only one our side with the site but our bank account clearly shows payment went through. I get there at the time it says for our order to be ready. I walk in this gentleman tells me it's not come through on their side. Then proceeds to tell me that because it's not coming through he can't and won't make my subs even though we clearly paid for it. We'll our money went through somewhere because it sure came out of our bank account. We have a good amount of money in our account so it's not necessarily the 50 dollars but it's the principal that we work extremely hard for our money paid for our subs and now we are getting told we can't do anything for you. So be aware who ever the franchise owner is of this location is a crook and I am not shocked anymore with how this world is that a business would steal money from hardworking people then literally just shrug their shoulders. Please be aware of this location. Please please stay away these people are crooks me and my wife are now out 50 dollars and no subs we paid for.
• JC

  Jeremy Craig

  Jun 12, 2025
  5.0
  Our group ordered multiple orders and the staff were so kind and accommodating! Thank you so much!
• KL

  Kate Lovell

  Jul 10, 2023
  2.0
  Stopped by yesterday and the guy working was a bit rude. Walked in and he immediately screamed “DO YOU HAVE A TO GO ORDER?” I was confused and he kept screaming same thing. When I said no he immediately asked what bread I want. Was trying to find where they posted the picture while he kept repeating what bread I want over and over. Was really rushing me even though no one else was there. Then when he made the sandwich the two inches of bread on both corners didn’t get a single ingredient. It’s really annoying when they don’t distribute the ingredients equally on the sandwich. It was all in the middle. When I asked for a little bit of ranch on it he put triple the normal amount. He really needs to work on his customer service skills. And sandwich making skills.
• RP

  Richard Perry

  Mar 26, 2023
  1.0
  Every flat bread sandwich was made sideways and a total mess. My wrap you couldn't even eat. Pick it up and it fell all over. Use the subway on Willow, got to be better than this one

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