Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cookeville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 381 W. Jackson Avenue for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,073 reviews
5 stars
518
4 stars
278
3 stars
117
2 stars
64
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service and long wait times for orders, even during less busy hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness and Hygiene
Several reviews mentioned concerns about cleanliness, including hair found in food and unsanitary conditions.
- ABAmanda (Baileyal)Dec 7, 20254.0Recieved our food quickly even though they were very bust. Our order was correct. The food was hot and fresh.
- ESEric SwaffordNov 2, 20253.0Pretty good..no.drive thru though and the burgers aren't all that in my opinion
- EBEmily BuckSep 21, 20253.0Went to get blast and couldn't. They said they could only do shakes . Not sure if they only said that because they had 10 minutes until they closed.
- JMJewell MatthewsSep 8, 20253.0No one came over the intercom so we left. They were very busy