Jimmy John's

3.8
170 reviews

About

Sandwich Restaurant

Location

Jimmy John's
377 W Jackson St, Cookeville, TN
38501, United States

Hours

Reviews

3.8
170 reviews
5 stars
84
4 stars
30
3 stars
18
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders.

Food Quality

While many praised the freshness and taste of the sandwiches, some expressed disappointment with the preparation and quality.

Cleanliness

The store was generally noted as clean, but there were concerns about staff hygiene practices.

Operational Hours

Customers frequently complained about the restaurant closing earlier than advertised, leading to frustration.

Customer Experience

Some customers had positive experiences with friendly staff, while others felt ignored or disrespected.
  • MP
    matt phillips
    Dec 24, 2025
    5.0
    Absolutely fabulous service!
  • PB
    Paul Bailey
    Nov 13, 2025
    5.0
    Love the subs here. Nice people 👍
  • SB
    Sarah Boyd
    Nov 3, 2025
    1.0
    Terrible service. Was ignored by the two young men in the store.
  • KM
    Ken Morgan
    Apr 3, 2021
    1.0
    Every single time I go to place an order this restaurant is closed. People have lives and eat after 7pm. Why do you close so early Every single day? If you want to eat here, you better plan on going at lunch time or you will never eat here.
  • VM
    Vincent Merchant
    Jul 31, 2019
    5.0
    This place is great highly recommend it