Dunkin'

4.0
1328 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cookeville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
980 S Jefferson Ave, Cookeville, TN
38501, United States

Hours

Reviews

4.0
1,328 reviews
5 stars
737
4 stars
245
3 stars
122
2 stars
87
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of acknowledgment.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Customers frequently complained about stale or poorly prepared food, including burnt items and incorrect temperatures.

Service Speed

A significant number of reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like coffee and donuts.
  • KL
    Kate Lyle
    Nov 5, 2025
    5.0
    My friend and I went through the drive through and the lady working was so amazingly sweet and polite! We believe her name is Karen, but she was so talkative and she let us try a sample of something she came up with and it was SO amazing! She had the genuine best vibe and we will 100% come back.
  • HC
    Hannah Coffman
    Nov 5, 2025
    5.0
    Just went through the drive through and the lady at window (I believe her name is Karen) was so amazingly polite! She was so talkative and friendly, me and my friend are obsessed with her vibe. She even let us try her own creation and it was sooo yums! Amazing service and food was delicious as always and super fast!
  • AS
    Achintya Saha
    Nov 4, 2025
    4.0
    Good food. I liked the everyday meal
  • AM
    Anthony Miller
    Sep 22, 2025
    5.0
    Very interesting and very good 👍
  • MW
    Megan Wise
    Sep 21, 2025
    1.0
    My avocado toast was literally burned BLACK. There's no way they didnt see that and decide to sell it anyway

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drinks available at Dunkin' in Cookeville, TN?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.

What are Dunkin's opening hours in Cookeville, TN?

Dunkin' is open from 4:00 AM to 10:00 PM Monday to Thursday and Saturday to Sunday, and from 4:00 AM to 8:00 PM on Friday.