Business Details
About
Mexican Restaurant
Chipotle Cookeville TN is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
562 reviews
5 stars
308
4 stars
89
3 stars
51
2 stars
38
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were consistent complaints about over-salting, poor portion sizes, and instances of food contamination.
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with some customers feeling mocked or ignored during their visits.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas, trash overflow, and unsanitary food preparation conditions.
Service Speed
Some customers appreciated the quick service, especially for online orders, but others experienced long waits and poor handling of in-store orders.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and quality received, leading to dissatisfaction with the overall value.
- MFMindy FerrantelliOct 24, 20251.0I don’t know who’s cooking the food but kick back on the salt bruh. I over use salt and this was way too much.
- SBSheby BruinOct 21, 20251.0I’ve been in this chipotle several times and only a handful of times have the staff been nice. I work late so the only time I can grab food is about an hour before closing time. They give you dirty looks if you come in at a later time. I understand it’s inconvenient but you are clocked in to work until closing so I don’t really understand why people have to be so upset especially if someone is paying you for a service. I constantly see the same people working at the front and the register and they are not friendly. The manager is not that nice either. They also do not portion sizes very well. I’m writing this review in hopes that maybe they will change the way they tell their employees how to interact because it’s becoming less of an enjoyment for me and several people to visit this location.
- JWJ WOct 19, 20255.0One of my favorite Chipotle spots serves the most incredible carne asada—it's a must-try!
- MSMironica SimmonsOct 6, 20251.0The food is typically good but the staff at this location is consistently rude. They will mock customers right in front of them then say they didn’t and laugh. The “manager” is just as rude as the staff. The food is expensive and to treat customers the way they do shows they don’t appreciate the business at all.
- HBHolly BowlingOct 3, 20255.0I ordered mine online and then went to pick it up tonight. It wasn’t busy, I ordered the chips and a large queso dip, a carnitas burrito bowl and my fiancé ordered a chicken burrito. Our food was fresh, service was fast, and we enjoyed our meal.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Cookeville offer?
Chipotle Mexican Grill in Cookeville offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Cookeville?
Chipotle Mexican Grill in Cookeville is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Cookeville offer online ordering and delivery?
Yes, Chipotle Cookeville offers both in-store pickup and delivery services, and you can order online through their website or mobile app.
Can I earn rewards or get exclusive offers from Chipotle Cookeville?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers at Chipotle Cookeville.
What is the address and contact information for Chipotle Mexican Grill in Cookeville?
Chipotle Mexican Grill is located at 1255 Interstate Dr, Cookeville, TN 38501. Their main phone number is +1 931-400-0150 and email is TN.3159.CookevilleTN@chipotle.com.
Which nearby restaurants can I visit before or after dining at Chipotle Cookeville?
Nearby dining options include Olive Garden, Panera Bread, Steak 'n Shake, Ruby Tuesday, Texas Roadhouse, IHOP, Wingstop, Raising Cane's, Chick-fil-A, and Five Guys, offering a wide variety of cuisines and dining experiences.
What nearby grocery and shopping options are available near Chipotle Cookeville?
You can visit Publix Super Market at The Shoppes at Eagle Point for groceries and Buff City Soap and Ulta Beauty for cosmetic and beauty supplies nearby.
Are there coffee shops near Chipotle Mexican Grill in Cookeville?
Yes, nearby coffee shops include Panera Bread, 7 Brew Coffee, and Starbucks, perfect for grabbing a drink before or after your meal at Chipotle.
Does Chipotle Mexican Grill in Cookeville cater to different dietary preferences?
Chipotle offers a customizable menu allowing customers to choose ingredients to fit dietary needs, including options without artificial colors, flavors, or preservatives.
How does Chipotle Cookeville promote sustainability and food quality?
Chipotle Cookeville follows 'Food with Integrity' principles by sourcing ingredients from farms practicing humane and sustainable methods and uses classic culinary techniques with real, wholesome ingredients.