Multiple reviews highlighted poor service, including inattentive waitstaff and long wait times for food.
Food Quality
Customers frequently reported disappointing food quality, including cold wings, lack of seasoning, and overcooked items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and positive attitudes.
MB
Michelle B
Jan 4, 2026
5.0
You're always told to bring in here. Love the friendliness!
KK
KSH
Jan 3, 2026
5.0
Our experience was fantastic yesterday evening, Jan 2. Our food was perfectly cooked and hot. The fried pickles are the best. The pretzel knots are really good. They taste more like nicely crusted pretzel buns than pretzels but dip them in beer cheese and it's a great match. I like the cauliflower wings with the asian zing sauce. The traditional wings with original buffalo or orange chicken flavor. But the best thing I had by far was the beer cheese cheese steak. It was perfectly thin shaved sirloin, flavorful, and served on a soft delicious bun. That is something I will get again and again.
AL
April Lynn
Dec 27, 2025
5.0
We were nervous after pulling up to an almost completely empty parking lot at 6:00 on a Saturday night. Jake was our server and he was phenomenal. Our food was out quickly and was very good.
CB
Carrie Bell
Dec 14, 2025
1.0
Came in. Waited for a table to be cleaned for about 10 minutes. We ordered a sampler and chicken nachos at 1:03 per our ticket. The sampler came out with sauces we didn’t order and missing what we did, no biggie deal, we got the new ones after they were heated up. At 1:35 we canceled the nachos. The service wasn’t good. Katie was not attentive or apologetic about my husband not having his food. I don’t recommend.
JB
Jenna Barnes
Dec 7, 2025
1.0
As a waitress, I never like to trash other restaurants but I felt the need to warn other people in this case. Our waitress Katie walked up with a sour face, and looked disgusted to even share oxygen with my family and I. From the moment we sat down she made us feel like a burden. My husband had to literally get up and track her down for refills, and he has the patience of a saint usually. The food wasn’t bad but it came out at all different times and most of us were done by the time the last dish came out. No one greets you at the door, the floors are COVERED in trash, and the only bright spot was the food runner whose name I never did catch, but he worked the night shift on 12/7. I’m not sure who is running this place, but they need to open their eyes and get it together because there’s way too much competition on restaurant row to be dropping the ball that much. All in all, don’t waste your money.
Frequently Asked Questions About Buffalo Wild Wings
What is Buffalo Wild Wings known for?
Buffalo Wild Wings is famous for its award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Cookeville, TN?
Buffalo Wild Wings is located at 1385 Interstate Dr, Cookeville, TN 38501.
What are the opening hours of Buffalo Wild Wings in Cookeville?
Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Is Buffalo Wild Wings in Cookeville open on weekends?
Yes, Buffalo Wild Wings is open on Saturdays and Sundays, with hours extending until 1:00 AM on Saturdays, and until midnight on Sundays.
Can I order takeout from Buffalo Wild Wings in Cookeville?
Yes, Buffalo Wild Wings offers takeout services at this location.
How can I contact Buffalo Wild Wings in Cookeville?
You can call Buffalo Wild Wings at +1 931-520-0872 for inquiries or reservations.
Which nearby restaurants could I try alongside my visit to Buffalo Wild Wings?
Nearby restaurants include Cheddar's Scratch Kitchen, Logan's Roadhouse, Twisted Tenders, Golden Corral Buffet and Grill, Outback Steakhouse, Chick-fil-A, Fazoli's, and Wingstop.
Where is Volunteer State Community College in relation to Buffalo Wild Wings?
Volunteer State Community College is located nearby to Buffalo Wild Wings, making it convenient for students and visitors to grab a meal at the sports bar.
What other food options are available near Buffalo Wild Wings for dessert or snacks?
For dessert or snacks near Buffalo Wild Wings, you can visit Baskin-Robbins for ice cream or Heavenly Bites By Cora for bakery treats and candy.
Are there nearby entertainment or community organizations close to Buffalo Wild Wings?
Yes, the Rotary Club of Cookeville - Sunset is nearby, providing community services and opportunities that customers might be interested in along with their dining experience.