Buffalo Wild Wings

3.8
1708 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1385 Interstate Dr, Cookeville, TN
38501, United States

Hours

Reviews

3.8
1,708 reviews
5 stars
757
4 stars
443
3 stars
186
2 stars
96
1 star
226

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food, particularly the wings, were often cold, poorly cooked, or lacking flavor.

Service Issues

Numerous reviews highlighted slow service, inattentive staff, and incorrect orders, leading to a frustrating dining experience.

Cleanliness

Several customers noted that the restaurant, including bathrooms and dining areas, was not clean, which negatively impacted their overall experience.

Staff Attitude

While some servers received praise for their friendliness and attentiveness, many reviews mentioned rude or unhelpful staff, contributing to a negative atmosphere.

Inconsistent Experience

Customers expressed disappointment over inconsistent experiences, with some visits being satisfactory while others were marked by poor food and service.
  • MP
    Matt P
    Nov 8, 2025
    5.0
    Trying new foods for my picky eater and the store manager was nice and accommodating
  • LL
    Lolly Lambert
    Oct 28, 2025
    5.0
    I love how they have their door dashes put on the rack for you so no wait at all!!!!!
  • TE
    Tabatha Evans
    Oct 18, 2025
    1.0
    The food was terrible tonight, the wings hardly hard any dry rub on them, (the hottest, desert heat was not hot at all), my son ask for extra sauce on his buffalo ones and that didn't work or either. Yhe fries were cold and tasted like they had been made a while. We ordered 45 wings (30 traditional and 15 boneless) plus sides and it was wasted money. We didn't even get any veggies with our order. Just the worst experience I've ever had there. The photo is of the desert dry heat rub wings and as you can see they look naked.
  • SE
    Shaun Evans
    Oct 17, 2025
    5.0
    They don't season your chicken anymore. Behold their dry rub wings. It's naked chicken wings with seasoning in a box. Perhaps you will get one wing with one side that has some seasoning, but overall the wings will taste naked. Don't buy food from here.
  • AM
    Aaron Mac
    Sep 30, 2025
    1.0
    Last experience here was a huge disappointment. The wings were rubbery and soft and not warm. I said something to a manager and I was told that's a new way they are cooking them. I tried a couple more and just couldn't finish. I asked a different manager to make me new ones. They did. The new wings were very hot. But again soft, rubbery and not crispy. I gave up and didn't finish mine. If this is how they cook their wings now I will not return.

Frequently Asked Questions About Buffalo Wild Wings

What is Buffalo Wild Wings known for?

Buffalo Wild Wings is famous for its award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Cookeville, TN?

Buffalo Wild Wings is located at 1385 Interstate Dr, Cookeville, TN 38501.