Service quality varied significantly, with some customers praising attentive and friendly staff, while others reported rude service and long wait times.
Food Quality
Food quality was inconsistent; many customers complained about cold, undercooked, or poorly seasoned wings, while others enjoyed their meals.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in bathrooms and dining areas, which negatively impacted customer experiences.
Management
Positive mentions of management were noted, particularly regarding staff training and customer service, but some reviews indicated a lack of responsiveness to complaints.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
AO
amanda ogborn
4 days ago
5.0
My brother and I are frequent patrons here and besides the food the one thing that has been consistent is Marcia.
She’s a great manager. I’ve seen her greet, cook, wait tables, clean tables, expo, sacrifice her time for the best interest of the company.
She’s also got a keen eye for hiring. Taylor was our waitress tonight and she was so personable, knowledgeable, friendly, and accurate with our order. The kitchen staff had it out within 10 minutes!
She’s a wonderful asset to this location and under Marcia’s leadership- this place is going to continue to thrive!
SK
Silas Kirksey
Nov 24, 2025
4.0
i like wings
MP
Matt P
Nov 8, 2025
5.0
Trying new foods for my picky eater and the store manager was nice and accommodating
LL
Lolly Lambert
Oct 28, 2025
5.0
I love how they have their door dashes put on the rack for you so no wait at all!!!!!
TE
Tabatha Evans
Oct 18, 2025
1.0
The food was terrible tonight, the wings hardly hard any dry rub on them, (the hottest, desert heat was not hot at all), my son ask for extra sauce on his buffalo ones and that didn't work or either. Yhe fries were cold and tasted like they had been made a while. We ordered 45 wings (30 traditional and 15 boneless) plus sides and it was wasted money. We didn't even get any veggies with our order. Just the worst experience I've ever had there. The photo is of the desert dry heat rub wings and as you can see they look naked.
Frequently Asked Questions About Buffalo Wild Wings
What is Buffalo Wild Wings known for?
Buffalo Wild Wings is famous for its award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Cookeville, TN?
Buffalo Wild Wings is located at 1385 Interstate Dr, Cookeville, TN 38501.
What are the opening hours of Buffalo Wild Wings in Cookeville?
Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Is Buffalo Wild Wings in Cookeville open on weekends?
Yes, Buffalo Wild Wings is open on Saturdays and Sundays, with hours extending until 1:00 AM on Saturdays, and until midnight on Sundays.
Can I order takeout from Buffalo Wild Wings in Cookeville?
Yes, Buffalo Wild Wings offers takeout services at this location.
How can I contact Buffalo Wild Wings in Cookeville?
You can call Buffalo Wild Wings at +1 931-520-0872 for inquiries or reservations.
Which nearby restaurants could I try alongside my visit to Buffalo Wild Wings?
Nearby restaurants include Cheddar's Scratch Kitchen, Logan's Roadhouse, Twisted Tenders, Golden Corral Buffet and Grill, Outback Steakhouse, Chick-fil-A, Fazoli's, and Wingstop.
Where is Volunteer State Community College in relation to Buffalo Wild Wings?
Volunteer State Community College is located nearby to Buffalo Wild Wings, making it convenient for students and visitors to grab a meal at the sports bar.
What other food options are available near Buffalo Wild Wings for dessert or snacks?
For dessert or snacks near Buffalo Wild Wings, you can visit Baskin-Robbins for ice cream or Heavenly Bites By Cora for bakery treats and candy.
Are there nearby entertainment or community organizations close to Buffalo Wild Wings?
Yes, the Rotary Club of Cookeville - Sunset is nearby, providing community services and opportunities that customers might be interested in along with their dining experience.