Many customers reported that the food, particularly the wings, were often cold, poorly cooked, or lacking flavor.
Service Issues
Numerous reviews highlighted slow service, inattentive staff, and incorrect orders, leading to a frustrating dining experience.
Cleanliness
Several customers noted that the restaurant, including bathrooms and dining areas, was not clean, which negatively impacted their overall experience.
Staff Attitude
While some servers received praise for their friendliness and attentiveness, many reviews mentioned rude or unhelpful staff, contributing to a negative atmosphere.
Inconsistent Experience
Customers expressed disappointment over inconsistent experiences, with some visits being satisfactory while others were marked by poor food and service.
MP
Matt P
Nov 8, 2025
5.0
Trying new foods for my picky eater and the store manager was nice and accommodating
LL
Lolly Lambert
Oct 28, 2025
5.0
I love how they have their door dashes put on the rack for you so no wait at all!!!!!
TE
Tabatha Evans
Oct 18, 2025
1.0
The food was terrible tonight, the wings hardly hard any dry rub on them, (the hottest, desert heat was not hot at all), my son ask for extra sauce on his buffalo ones and that didn't work or either. Yhe fries were cold and tasted like they had been made a while. We ordered 45 wings (30 traditional and 15 boneless) plus sides and it was wasted money. We didn't even get any veggies with our order. Just the worst experience I've ever had there. The photo is of the desert dry heat rub wings and as you can see they look naked.
SE
Shaun Evans
Oct 17, 2025
5.0
They don't season your chicken anymore. Behold their dry rub wings. It's naked chicken wings with seasoning in a box. Perhaps you will get one wing with one side that has some seasoning, but overall the wings will taste naked. Don't buy food from here.
AM
Aaron Mac
Sep 30, 2025
1.0
Last experience here was a huge disappointment. The wings were rubbery and soft and not warm. I said something to a manager and I was told that's a new way they are cooking them. I tried a couple more and just couldn't finish. I asked a different manager to make me new ones. They did. The new wings were very hot. But again soft, rubbery and not crispy. I gave up and didn't finish mine. If this is how they cook their wings now I will not return.
Frequently Asked Questions About Buffalo Wild Wings
What is Buffalo Wild Wings known for?
Buffalo Wild Wings is famous for its award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Cookeville, TN?
Buffalo Wild Wings is located at 1385 Interstate Dr, Cookeville, TN 38501.
What are the opening hours of Buffalo Wild Wings in Cookeville?
Buffalo Wild Wings is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Is Buffalo Wild Wings in Cookeville open on weekends?
Yes, Buffalo Wild Wings is open on Saturdays and Sundays, with hours extending until 1:00 AM on Saturdays, and until midnight on Sundays.
Can I order takeout from Buffalo Wild Wings in Cookeville?
Yes, Buffalo Wild Wings offers takeout services at this location.
How can I contact Buffalo Wild Wings in Cookeville?
You can call Buffalo Wild Wings at +1 931-520-0872 for inquiries or reservations.
Which nearby restaurants could I try alongside my visit to Buffalo Wild Wings?
Nearby restaurants include Cheddar's Scratch Kitchen, Logan's Roadhouse, Twisted Tenders, Golden Corral Buffet and Grill, Outback Steakhouse, Chick-fil-A, Fazoli's, and Wingstop.
Where is Volunteer State Community College in relation to Buffalo Wild Wings?
Volunteer State Community College is located nearby to Buffalo Wild Wings, making it convenient for students and visitors to grab a meal at the sports bar.
What other food options are available near Buffalo Wild Wings for dessert or snacks?
For dessert or snacks near Buffalo Wild Wings, you can visit Baskin-Robbins for ice cream or Heavenly Bites By Cora for bakery treats and candy.
Are there nearby entertainment or community organizations close to Buffalo Wild Wings?
Yes, the Rotary Club of Cookeville - Sunset is nearby, providing community services and opportunities that customers might be interested in along with their dining experience.