Bojangles

4.2
902 reviews
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Business Details

1033 South Willow Ave, Cookeville, TN
38506, United States
(931) 520-2613
https://locations.bojangles.com/tn/cookeville/1033-south-willow-ave.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1033 South Willow Ave, Cookeville, TN
38506, United States

Hours

Reviews

4.2
902 reviews
5 stars
510
4 stars
203
3 stars
93
2 stars
32
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

Several reviews mentioned incorrect orders or missing items, causing frustration among customers.

Food Quality

While some customers praised the freshness and taste of the food, others reported receiving old or poorly prepared items.

Positive Staff Interactions

Despite some negative experiences, many customers highlighted friendly and helpful staff members who contributed to a positive dining experience.

Cleanliness Concerns

There were complaints about unsanitary conditions and dirty dining areas, impacting overall customer satisfaction.
  • JP
    Joshua Perry
    Nov 1, 2025
    1.0
    The AI bs in the drive thru will mess your order up and not understand you. Then when you get to the window if something is messed up they act like it's your fault.
  • PT
    Pam Tongate
    Oct 25, 2025
    4.0
    Bo Bites are delicious. Best french fries I've ever had.
  • R4
    RiX 42Na
    Oct 19, 2025
    5.0
    The tenders and bites we've had were a welcome twist from the usual Chicken Express we have with their spicy sauces.Take out was quick but make sure you have some table napkins or a roll of paper towel and extra spoons in your car since the pack they gave us didn't come with them. I hope it was jusst a mistake.
  • CF
    Coty Flatt
    Oct 17, 2025
    1.0
    The artificial intelligence they have taking the order at the drive-through just pissed me off and I drove off and got food somewhere else.
  • DS
    DeVon Smith
    Oct 17, 2025
    1.0
    Got breakfast there this morning… The girl acted like we were a bother and was very rude at the window… I didn’t get her name but she was very hateful and short when she told us our total. Kind of aggressive when she handed us our order as well… My husband said thank you and it was crickets from her… I know people have bad days and I try to give them the benefit of the doubt but this just ticked me off…
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Frequently Asked Questions About Bojangles

What are the dining hours for Bojangles in Cookeville?

Bojangles in Cookeville is open for dine-in from 5:00 AM to 10:00 PM daily, with consistent hours every day of the week.

Does Bojangles in Cookeville offer drive-through service? What are the hours?

Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended hours until 11:00 PM on Fridays and Saturdays.