Wendy's

3.5
1386 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1209 S James Campbell Blvd, Columbia, TN
38401, United States

Hours

Reviews

3.5
1,386 reviews
5 stars
499
4 stars
302
3 stars
206
2 stars
114
1 star
265

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including missing items and wrong modifications.

Service Speed

Many reviews highlighted slow service times, with customers frequently waiting long periods for their food.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, particularly at the drive-thru.

Food Quality

Mixed feedback on food quality; some enjoyed their meals while others reported issues like stale ingredients and poorly prepared items.

Cleanliness

Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
  • GS
    Gracie Seagrave
    Nov 12, 2025
    1.0
    Just rude and disrespectful told us to wait while three other cars went past us then they couldn’t even get the order right lol gave us sausage biscuits which we can’t eat
  • BN
    Bruce Norris
    Oct 29, 2025
    1.0
    Slowest fast food service in columbia which means alot if you been to kfc in columbia tn
  • MT
    Michael Tyll
    Oct 20, 2025
    1.0
    The worst sandwich I ever had. I asked for no cheese, got cheese.The lettuce was stale. The burger looked like it was just slapped together or it was dropped on the ground. I was in too much of a hurry to go back and change it.I just threw it out. I will never go back to this.Wendy's ever again.
  • EJ
    Erika Judkins
    Oct 9, 2025
    1.0
    We came to order food and my friend ordered me a seven dollar biggie bag plain chicken went and got it to the drive-through and drove all the way home and had to turn around come back because it was not plain. It had bacon and stuff on it lady gave me an attitude which was the manager and then we just got it and Lily took. It gave us a poor attitude at the window and threw the food in the bag at my friend through the drive-through. I do not recommend this place.
  • CC
    Ckight
    Oct 5, 2025
    1.0
    I was at this location and while I was getting a drink I literally saw two German roaches scurry into a crack in the soda machine. This place needs Jesus!!!

Frequently Asked Questions About Wendy's

Is Columbia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.