Wendy's

3.1
295 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
114 Bear Creek, Columbia, TN
38401, United States

Hours

Reviews

3.1
295 reviews
5 stars
98
4 stars
46
3 stars
33
2 stars
16
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly from management.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold and poorly prepared items.

Wait Times

Long wait times were a common complaint, with some customers waiting over 20 minutes for their orders.

Cleanliness

Several reviews noted unsanitary conditions, including dirty tables and floors.
  • CC
    chloe
    Oct 13, 2025
    1.0
    i stop by here after work all the time because they’re open late, and i always check the bag before leaving because they’re infamous for forgetting things. i’m 9 months pregnant; sent my fiance by himself to get me some food from there tonight because i had foot surgery today. he forgot to check the bag granted, but he didn’t get his fries with his meal, his sauce, and when opening my blt burger… i didn’t have any mayo, lettuce, or tomato. being 9 months pregnant i am taking this personally 😭
  • JA
    jessica anderson
    Sep 26, 2025
    1.0
    Second shift is horrible the manager Jennifer is so rude my food was made wrong and I asked for my money back and she remade my food that was wrong in the beginning and told us to get out her drive through very unprofessional and disrespectful also did it in front of my kids
  • EM
    Edwin Montgomery
    Sep 15, 2025
    5.0
    Great service!
  • ET
    Essence Turrentine
    Sep 14, 2025
    4.0
    went thru drive thru and used a coupon. everything was cool fr but my burgers didn’t have any seasoning on it LOL tasted like plain ground beef with mayo. they forgot the bbq as well. im actually cool with everything only commenting to remind them to ALWAYS season the patties LOL ladies at window and speaker was cool.
  • LC
    Lindsay C
    Sep 3, 2025
    5.0
    Great service and fresh food

Frequently Asked Questions About Wendy's

Is Bear Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.