Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly from management.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold and poorly prepared items.
Wait Times
Long wait times were a common complaint, with some customers waiting over 20 minutes for their orders.
Cleanliness
Several reviews noted unsanitary conditions, including dirty tables and floors.
CC
chloe
Oct 13, 2025
1.0
i stop by here after work all the time because they’re open late, and i always check the bag before leaving because they’re infamous for forgetting things. i’m 9 months pregnant; sent my fiance by himself to get me some food from there tonight because i had foot surgery today.
he forgot to check the bag granted, but he didn’t get his fries with his meal, his sauce, and when opening my blt burger… i didn’t have any mayo, lettuce, or tomato. being 9 months pregnant i am taking this personally 😭
JA
jessica anderson
Sep 26, 2025
1.0
Second shift is horrible the manager Jennifer is so rude my food was made wrong and I asked for my money back and she remade my food that was wrong in the beginning and told us to get out her drive through very unprofessional and disrespectful also did it in front of my kids
EM
Edwin Montgomery
Sep 15, 2025
5.0
Great service!
ET
Essence Turrentine
Sep 14, 2025
4.0
went thru drive thru and used a coupon. everything was cool fr but my burgers didn’t have any seasoning on it LOL tasted like plain ground beef with mayo. they forgot the bbq as well. im actually cool with everything only commenting to remind them to ALWAYS season the patties LOL ladies at window and speaker was cool.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (931) 223-5023.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bear Creek Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-thru at Wendy's in Columbia, TN?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does Wendy's in Columbia, TN serve breakfast?
Yes, this location serves breakfast, including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address.
Does this Wendy's offer dine-in and takeout options?
Yes, Wendy's in Columbia, TN offers dine-in, drive-thru, delivery, and takeout options.
What payment methods are accepted at Wendy's Columbia, TN?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Columbia, Tennessee?
Wendy's is located at 114 Bear Creek, Columbia, TN 38401, USA.
How can I contact Wendy's Columbia for questions or feedback?
You can call (931) 223-5023 or reach out via the Customer Care team through the Wendy's contact page online and live chat.
Are there other fast food restaurants near Wendy's Columbia?
Yes, McDonald's and Hardee's are nearby fast food restaurants, offering alternative dining options locally.
What nearby services could be useful when visiting Wendy's Columbia?
Nearby UPS Access Point locations are available for shipping services, and Advance Auto Parts can assist with automotive needs.
Are there any nearby entertainment or retail options around Wendy's?
Yes, nearby options include Redbox for rentals, Vapor Cafe for e-cigarettes and cafe services, and Dollar General for discount shopping.