Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong food being served.
Food Temperature
Several customers noted that the food was often cold or not freshly prepared, impacting overall satisfaction.
Management Issues
Complaints about management's attitude and handling of customer concerns were common, suggesting a need for better oversight and training.
Inconsistent Experience
While some customers praised the food and service, the overall experience varied greatly, with many expressing frustration over long wait times and poor service.
LS
Loraine Stoklosa
1 day ago
3.0
Food was cold
SF
Sarah Ferry
1 day ago
1.0
Bunch of people that don’t want to do their job especially the manager. Lazy
BW
Brandon W
Feb 22, 2026
1.0
Lady at the drive thru had a terrible attitude, cut me off while ordering and treated me like I was stupid. She was a manager, no name tag
CC
Conner
Jan 31, 2026
1.0
food is cold
EL
Expert Life
Dec 22, 2025
1.0
Food is good but the service is completely terrible with the employees Rudely taking ur order then practically the food at u
What are the opening hours for the drive-thru at Wendy's in Columbia, TN?
The drive-thru is open daily from 6:00 AM to 1:00 AM.
Does Wendy's in Columbia, TN serve breakfast?
Yes, this location serves breakfast, including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery availability can be checked via the Wendy's app or website by entering your delivery address.
Does this Wendy's offer dine-in and takeout options?
Yes, Wendy's in Columbia, TN offers dine-in, drive-thru, delivery, and takeout options.
What payment methods are accepted at Wendy's Columbia, TN?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Columbia, Tennessee?
Wendy's is located at 114 Bear Creek, Columbia, TN 38401, USA.
How can I contact Wendy's Columbia for questions or feedback?
You can call (931) 223-5023 or reach out via the Customer Care team through the Wendy's contact page online and live chat.
Are there other fast food restaurants near Wendy's Columbia?
Yes, McDonald's and Hardee's are nearby fast food restaurants, offering alternative dining options locally.
What nearby services could be useful when visiting Wendy's Columbia?
Nearby UPS Access Point locations are available for shipping services, and Advance Auto Parts can assist with automotive needs.
Are there any nearby entertainment or retail options around Wendy's?
Yes, nearby options include Redbox for rentals, Vapor Cafe for e-cigarettes and cafe services, and Dollar General for discount shopping.
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