Sonic Drive-In

3.9
1163 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 811 Nashville Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
811 Nashville Highway, Columbia, TN
38401, United States

Hours

Reviews

3.9
1,163 reviews
5 stars
552
4 stars
264
3 stars
161
2 stars
58
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect food preparation.

App Experience

The Sonic app was criticized for being slow and unreliable, leading to further service delays.
  • JB
    Josiah Babyok
    Jan 1, 2026
    5.0
    Yummy food
  • HB
    Hope Boyd
    Dec 7, 2025
    1.0
    The confirmed my DoorDash order and then didn’t make it and closed. This place sucks. Would much rather drive to Spring Hill
  • JB
    Jamie B
    Nov 13, 2025
    1.0
    It took them 3 times to get ny order! I ordered 2 wraps, chilli cheeae hot dog and they kept forgetting my hotdog! Pathetic when you leave tip and they can't provide good service. I waited over 30 mins! DO NOT RECOMMEND!
  • MO
    Mary O'Neal
    Nov 12, 2025
    5.0
    Footlong chili cheese coney was great as always. Service was swift.
  • PS
    Patrick Smith
    Oct 31, 2025
    4.0
    The restaurant and the service was good. The Sonic app is terrible. It's slow and never works properly.