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Sonic Drive-In

4.1
(1147 reviews)

Business Details

614 James M. Campbell Blvd, Columbia, TN
38401, United States
(931) 388-2280

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 614 James M. Campbell Blvd for the ultimate SONIC experience!

Location

Sonic Drive-In
614 James M. Campbell Blvd, Columbia, TN
38401, United States

Hours

Reviews

4.1
1,147 reviews
5 stars
581
4 stars
292
3 stars
131
2 stars
54
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed hot and well-prepared meals, while others received cold or poorly made items.

Service Experience

Service quality varies; many customers praised friendly and attentive staff, while others reported rude service and order inaccuracies.

Value for Money

Concerns about pricing; several customers felt the cost was too high for the quality and portion sizes of the food.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.

App Experience

The Sonic app is appreciated for its convenience, but there are complaints about order mix-ups and delays.
  • KS
    Kimberly Shelton
    Jan 1, 2026
    5.0
    Fries are always salted perfectly. Staff is kind and give good customer communication.
  • AB
    Andy B
    Dec 30, 2025
    5.0
    I rolled through today to get something quick since I had time to kill while my daughter was at cheer. Glad I stopped in. The person taking my order was very pleasant and the young lady who brought it out was kind and thorough. She confirmed my order verbally to make sure everything was what I ordered, and asked if there was anything else I needed before going back. I start to dig I to the bag and notice the burger is wrapped perfectly, not rushed through or tossed in the bag either. The fries were perfectly upright, hot and crisp. The burger itself was prepared with the same care. It wasn’t some pile called a burger and some big mess just wrapped up. You can tell someone took just a few extra seconds to actually construct and place everything evenly. It sounds silly that something so small can be so important but as most have noticed, things aren’t what they used to be and many of us are used to sloppy presentation and services these days. Today was absolutely not the case and I had to let y’all know to please keep it up. Thanks!
  • TJ
    Tiffany Jean
    Dec 8, 2025
    3.0
    Honestly disappointed with Sonic lately. The food is fine, but nothing special—just basic fast-food items. What is surprising is the price. A simple meal for a family of four ended up costing nearly $60, and that’s just ridiculous for burgers, tots, and drinks. For that price, I could’ve gone to a sit-down restaurant and gotten better portions and better quality. Sonic used to be a fun, quick stop, but at this point the value just isn’t there. Until they adjust their prices, I don’t see us coming back often.
  • MP
    Melvin Potts
    Dec 3, 2025
    5.0
    Always a good stop for food just might have to deal with a few young knuckleheads while waiting to get your food but it's always a good time
  • RH
    Richard Head
    Nov 23, 2025
    5.0
    It's sonic what else can be said

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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