Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Columbia, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 614 James M. Campbell Blvd for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,147 reviews
5 stars
582
4 stars
292
3 stars
131
2 stars
53
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food being cold, stale, or incorrect, leading to disappointment in overall quality.
Service Issues
There were multiple complaints about slow service, incorrect orders, and unprofessional staff behavior.
Positive Staff Interactions
Despite some negative experiences, many customers praised friendly and helpful staff members, highlighting good service from specific employees.
Value Concerns
Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality of food received.
App Experience
The Sonic app was noted as a helpful tool for ordering, with some customers appreciating the convenience it provided.
- KSKimberly SheltonJan 1, 20265.0Fries are always salted perfectly. Staff is kind and give good customer communication.
- ABAndy BDec 30, 20255.0I rolled through today to get something quick since I had time to kill while my daughter was at cheer. Glad I stopped in. The person taking my order was very pleasant and the young lady who brought it out was kind and thorough. She confirmed my order verbally to make sure everything was what I ordered, and asked if there was anything else I needed before going back. I start to dig I to the bag and notice the burger is wrapped perfectly, not rushed through or tossed in the bag either. The fries were perfectly upright, hot and crisp. The burger itself was prepared with the same care. It wasn’t some pile called a burger and some big mess just wrapped up. You can tell someone took just a few extra seconds to actually construct and place everything evenly. It sounds silly that something so small can be so important but as most have noticed, things aren’t what they used to be and many of us are used to sloppy presentation and services these days. Today was absolutely not the case and I had to let y’all know to please keep it up. Thanks!
- TJTiffany JeanDec 8, 20253.0Honestly disappointed with Sonic lately. The food is fine, but nothing special—just basic fast-food items. What is surprising is the price. A simple meal for a family of four ended up costing nearly $60, and that’s just ridiculous for burgers, tots, and drinks. For that price, I could’ve gone to a sit-down restaurant and gotten better portions and better quality. Sonic used to be a fun, quick stop, but at this point the value just isn’t there. Until they adjust their prices, I don’t see us coming back often.
- MPMelvin PottsDec 3, 20255.0Always a good stop for food just might have to deal with a few young knuckleheads while waiting to get your food but it's always a good time
- RHRichard HeadNov 23, 20255.0It's sonic what else can be said