Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1918 Shady Brook St in Columbia, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Cash onlyNot available
- Accepts checksNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.1
232 reviews
5 stars
86
4 stars
34
3 stars
15
2 stars
10
1 star
87
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with delivery, including orders being lost, late, or not delivered at all.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, or dismissive of customer concerns.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning issues like undercooked pizza, missing toppings, and incorrect orders.
Staffing Problems
Customers noted that the staff seemed overwhelmed and unable to multitask, leading to delays and mistakes in orders.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly highlighting friendly staff and good pizza.
- JJJamesNov 7, 20251.0WORST!!! Service I have EVER seen. Get confirmation order is ready. I arrived girl up front said she can’t find order then helps other customers. 20 minutes later after ignoring me I get her attention she has ticket in her hand and says it was never made. I ask for refund since I paid on line., her or manager doesn’t know how to give refund. I said to keep it as I was in the lobby for 58 minutes. Horrible .never received refund!
- GMGage MccallNov 5, 20255.0I always get hot and fresh food when I go to Pizza Hut, especially at the shady Brooke location! The staff always makes sure I leave happy and satisfied!
- KDKristen DawsonOct 28, 20255.0Fast and friendly service.
- KRkeion rayOct 19, 20251.0I ordered for a delivery that the calls man took an said it’ll be here in 30 mins an I called back because it was taking long an she told they didn’t have a driver tonight an was waiting on a dasher I didn’t order door dash if you don’t have a driver don’t take a delivery order
- CBCameron BennettAug 5, 20251.0I ordered delivery from this place gave the driver 30$ for the food. Driver promptly walked away and says I didn't order it and refused to give money back or pizza.
Frequently Asked Questions About Pizza Hut
Where is Pizza Hut located in Columbia, TN?
Pizza Hut is located at 1918 Shady Brook St, Ste A, Columbia, TN 38401.
What are the operating hours for Pizza Hut in Columbia?
Pizza Hut is open from 9:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Friday and Saturday.
Does Pizza Hut in Columbia offer delivery and pickup services?
Yes, Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
Can I order Pizza Hut online or through a mobile app?
Yes, you can order Pizza Hut online via their website or through the Pizza Hut mobile app for delivery, carryout, or curbside.
What types of food does Pizza Hut serve at this location?
Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Is curbside pickup available at Pizza Hut on Shady Brook St?
Yes, this Pizza Hut location offers curbside pickup for your convenience.
What are some nearby places I can visit before or after dining at Pizza Hut?
Nearby places include Cheek's Optical for eyewear needs, Subway and Krystal for alternative fast food options, and Planet Fitness for a workout session.
Are there any nearby restaurants close to Pizza Hut on Shady Brook St?
Yes, nearby restaurants include Subway, Krystal, Jet's Pizza, Firehouse Subs, Farmer's Restaurant, Burger Bros, and Thai 4 You, offering a variety of cuisine options.
Where can I find shopping or sports stores near the Pizza Hut in Columbia?
Nearby shopping and sports stores include Hibbett Sports for sporting goods and shoes, Ollie's Bargain Outlet for home goods, and GameStop for electronics and video games.
How can nearby transit or amenities help me visit Pizza Hut on Shady Brook St?
Nearby amenities like Cheek's Optical and Planet Fitness make the area convenient for combining errands or workouts with your Pizza Hut visit, enhancing your overall trip experience.