Papa Johns Pizza

3.6
310 reviews
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Business Details

1901C Shady Brook Street, Columbia, TN
38401, United States
(931) 380-1555
https://locations.papajohns.com/united-states/tn/38401/columbia/1901c-shady-brook-street?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Columbia, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbia pizza for any occasion. Call us for pizza delivery in Columbia or stop by 1901C Shady Brook Street for carryout to order the best pizza in Columbia, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1901C Shady Brook Street, Columbia, TN
38401, United States

Hours

Reviews

3.6
310 reviews
5 stars
145
4 stars
48
3 stars
30
2 stars
7
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some praising the pizza while others complained about undercooked or incorrect items.

Customer Experience

Many customers expressed dissatisfaction with the overall customer experience, citing unprofessional behavior and lack of responsiveness.

Consistency

Customers noted a decline in consistency and quality compared to previous experiences, with some stating they would not return.
  • GM
    Giovanni Morales
    2 days ago
    1.0
    The last time I ordered the pizza it was good but this time I ordered another pepperoni pizza and it was only cheese pay attention the employees very bad
  • RR
    R
    Nov 16, 2025
    2.0
    Wouldn’t shock me if every person here eventually gets replaced by AI. So slow, so mediocre. I waited an extra 10 minutes after the maximum time limit. They also put the wrong toppings on my pizza…
  • KW
    K Woodson
    Nov 3, 2025
    1.0
    Been ordering from papa John's for yrs. Placed a order tonight for a pizza, and got one that was jacked up. Paid for ex cheese, and did not get it. Called in, and they did not want to correct the order.
  • RJ
    Rachel Johnson
    Sep 15, 2025
    1.0
    Not really happy with my order or experience. I ordered the Italian trio because it comes with banana peppers on it and I'm picky about pizza. I showed up and picked up my order and got all the way home and it's just an overcharged sausage/pepperoni pizza with no banana peppers at all. It looks nothing like the advertised photo. And I don't even want it, I don't like plain sauage/pepperoni pizza. I literally got this for the banana peppers on it. Not happy at all with this.
  • ET
    Essence Turrentine
    Sep 14, 2025
    5.0
    pizzas looked great lots of cheese without having to ask. when first got there, the staff being busy i guess, they don’t greet you at all lol but if a pizza gets done they will say something to ask you if it’s yours. tasted great overall. slick wish it had more sauce and less cheese so it don’t brick up so much and separate itself but still good . lastly, the dude that did come take my money stopped making the pizzas with cheese still on his hand and checked me out, handed me my boxes, and continued making other pizzas. i ate mine LOL but im just saying .
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Columbia, TN?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.

What are the takeout hours at Papa Johns Pizza in Columbia, TN?

Takeout is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.