Brand Certified
Papa Johns Pizza
3.5(311 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
1901C Shady Brook Street, Columbia, TN
38401, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(931) 380-1555
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/tn/38401/columbia/1901c-shady-brook-street?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Columbia, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbia pizza for any occasion. Call us for pizza delivery in Columbia or stop by 1901C Shady Brook Street for carryout to order the best pizza in Columbia, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.5
311 reviews
5 stars
144
4 stars
48
3 stars
30
2 stars
7
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, order mix-ups, and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong toppings and missing items, leading to dissatisfaction.
Food Quality
While some customers enjoyed the pizza, others complained about undercooked or poorly made pizzas, indicating inconsistency in food quality.
Wait Times
Several reviews mentioned long wait times for orders, both for delivery and carryout, contributing to a negative experience.
Staff Behavior
There were multiple mentions of staff being unhelpful or dismissive, impacting the overall customer experience.
- JDJames DFeb 15, 20261.0Large the works. I should’ve left it and walked out, but I had just finished working a long day. Will not be back!!!
- NRNicholas RendinaFeb 2, 20261.0poor customer service and order readiness at this location
- GMGiovanni MoralesJan 10, 20261.0The last time I ordered the pizza it was good but this time I ordered another pepperoni pizza and it was only cheese pay attention the employees very bad
- RRRNov 16, 20252.0Wouldn’t shock me if every person here eventually gets replaced by AI. So slow, so mediocre. I waited an extra 10 minutes after the maximum time limit. They also put the wrong toppings on my pizza…
- KWK WoodsonNov 3, 20251.0Been ordering from papa John's for yrs. Placed a order tonight for a pizza, and got one that was jacked up. Paid for ex cheese, and did not get it. Called in, and they did not want to correct the order.
Brand Certified Facts from Papa Johns Pizza
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Certified March 01, 2026Yext Knowledge Graph
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