At Papa Johns Pizza in Columbia, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbia pizza for any occasion. Call us for pizza delivery in Columbia or stop by 1901C Shady Brook Street for carryout to order the best pizza in Columbia, along with breadsticks, wings, and more!
Numerous customers reported issues with incorrect orders, including missing items and wrong pizzas being delivered.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unprofessional behavior, and lack of responsiveness.
Food Quality
Mixed feedback on food quality; while some enjoyed the pizza, others complained about undercooked or burnt items.
Timeliness
Several customers experienced long wait times for their orders, with some reporting delays of over two hours.
Cleanliness
Some customers noted that the restaurant was messy and did not meet cleanliness standards.
RR
R
Nov 16, 2025
2.0
Wouldn’t shock me if every person here eventually gets replaced by AI. So slow, so mediocre. I waited an extra 10 minutes after the maximum time limit. They also put the wrong toppings on my pizza…
KW
K Woodson
Nov 3, 2025
1.0
Been ordering from papa John's for yrs. Placed a order tonight for a pizza, and got one that was jacked up. Paid for ex cheese, and did not get it. Called in, and they did not want to correct the order.
RB
Rachel Bair
Sep 15, 2025
1.0
Not really happy with my order or experience. I ordered the Italian trio because it comes with banana peppers on it and I'm picky about pizza. I showed up and picked up my order and got all the way home and it's just an overcharged sausage/pepperoni pizza with no banana peppers at all. It looks nothing like the advertised photo. And I don't even want it, I don't like plain sauage/pepperoni pizza. I literally got this for the banana peppers on it. Not happy at all with this.
ET
Essence Turrentine
Sep 14, 2025
5.0
pizzas looked great lots of cheese without having to ask. when first got there, the staff being busy i guess, they don’t greet you at all lol but if a pizza gets done they will say something to ask you if it’s yours. tasted great overall. slick wish it had more sauce and less cheese so it don’t brick up so much and separate itself but still good . lastly, the dude that did come take my money stopped making the pizzas with cheese still on his hand and checked me out, handed me my boxes, and continued making other pizzas. i ate mine LOL but im just saying .
LW
Latoya Wright
Sep 10, 2025
1.0
I placed a carry out order online this evening for a medium 2 topping pizza. I got a notification at 6:40pm that it was ready. So I arrived at 6:50 and I had to wait cause the same person that came to help me was already having an issue with another person that was waiting. So he finished that then asked my name and I told him so he started to look confused then I said I received a notification saying my pizza was ready. Then he goes on to look around again like the pizza was going to appear somewhere then finally he goes on to say my pizza was sent out with the guy that he just had an issue with but I could go ahead and pay and wait an additional 6 minutes. I said absolutely not I have somewhere to be and I left.
I understand there was only two people in there working but if someone else order was messed up why would you give them my pizza with my name on the box instead of fixing that man a fresh pizza the way he wanted it cause it wasn’t even busy in there…. And on top of that I used my papa reward bucks and it was not even returned back to my account. Not to mention I’m glad I chose the cash option cause I didn’t have the extra time to wait around that’s why the order was placed ahead of time so I didn’t have to wait. But hopefully those guys can get it together.
What are the delivery hours for Papa Johns Pizza in Columbia, TN?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
What are the takeout hours at Papa Johns Pizza in Columbia, TN?
Takeout is available Monday through Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Does Papa Johns Pizza in Columbia offer contactless delivery?
Yes, this location offers no-contact delivery service for safety and convenience.
Where is Papa Johns Pizza located in Columbia, TN?
Papa Johns Pizza is located at 1901C Shady Brook Street, Ste C, Columbia, TN 38401.
How can I order Papa Johns Pizza online for delivery or carryout in Columbia?
You can order online for delivery or carryout via the Papa Johns website or app. Delivery orders are available at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/117 and carryout orders at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/117.
What types of food does Papa Johns Pizza in Columbia serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any nearby places I can visit before or after grabbing pizza at Papa Johns on Shady Brook Street?
Yes, you can visit nearby places like Top Nails for a beauty treatment, Yummy Gyros for Greek cuisine, or Planet Fitness for a workout session.
Is there another pizza restaurant close to Papa Johns in Columbia?
Yes, Pizza Hut is a nearby pizza restaurant located close to Papa Johns, offering customers an additional pizza dining option in the area.
Can I combine a visit to Papa Johns with running errands at nearby stores?
Absolutely, nearby options include Ollie’s Bargain Outlet for discounted home goods, Cricket Wireless for mobile needs, and Check Into Cash for financial services, making it easy to pick up pizza while managing errands.
Where can I find specials or deals for Papa Johns Pizza in Columbia?
You can find Papa Johns deals and specials on their website at https://www.papajohns.com/order/specials.