Brand Certified
McDonald's
3.5(2011 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1225 Trotwood Ave, Columbia, TN
38401, United States
Certified by McDonald's • Mar 01, 2026
(931) 381-3811
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,011 reviews
5 stars
724
4 stars
417
3 stars
399
2 stars
180
1 star
291
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Many reviews highlighted cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude behavior and poor management.
Cleanliness
While some customers appreciated the cleanliness of the play area, others reported unsanitary conditions and a lack of attention to maintaining the dining area.
Speed of Service
Several reviews mentioned long wait times for food, particularly in the drive-thru, contributing to a negative dining experience.
- RRRFeb 24, 20261.0They can never get an order right…
- TTTonia ThreadgillFeb 18, 20265.0We bring the kiddos here to let them play and eat. They have a great time and are always pooped out by the time we leave. Great for rainy or cold days!
- JMJohn McDonaldJan 29, 20261.0Ordered a hot honey chicken biscuit got a sausage egg and cheese biscuit food was cold absolutely pathetic and my fiance had a hair in her mcgriddle paid 22 dollars for the worst experience at any McDonalds ive had
- ARApril RichardsonJan 18, 20261.0Every time that I have went to this McDonald’s, it has been just disgusting and they put way too much Condiments on your food! My burger was saturated in mayonnaise so bad that the box was soaking wet. People work hard for their money they should at least get proper food.
- BHBrandon HouchenJan 12, 20261.0Food is super low quality. Staff not very friendly.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website