Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,006 reviews
5 stars
721
4 stars
418
3 stars
399
2 stars
181
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders and missing items.
Food Quality
Numerous complaints were made about cold, stale, or improperly prepared food.
Management Issues
Several customers noted a lack of effective management and training among staff, leading to ongoing service problems.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted positive experiences with food quality and service.
- RSRandy StewartDec 22, 20254.0Good enough for fast food
- KBKirah BarrantesDec 19, 20255.0this is the best McDonald’s I’ve ever been to. They have a lot of young people working there. Everyone is always so friendly. They’re so nice when they greet you when you’re ordering your food. The food is always hot and the order is always correct. I just can’t get over the fact that I come here and I’m not reading it with a growl like it every other McDonald’s I have visited.
- SBSamantha BaileyNov 21, 20251.0The service was horrible. Very rude employees took 30 mins to get the food in the drive thru and then out fries were raw and the burgers were saturated in pepper so much I threw it out Will never come back
- CSchad starrNov 19, 20251.0HORRIBLE!!! Fries cold, order was missing item. Ordered online, so someone can't read! Girl at 1st window was rude as well as the one that brought my food out, after I was parked. This place always has you park when going through drive thru. This is twice I've been there and not gotten the monopoly piece too.
- AAAmanda AndersonNov 14, 20251.0I stopped eating here 6 mths ago figured y'all would have got better! Went through drive through and once again got wrong food it was awful do better I don't see how y'all are even open anymore
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1225 Trotwood Ave, Columbia, TN?
McDonald's in Columbia, TN is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:30 AM to 10:30 PM at McDonald's in Columbia, TN.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, it has a drive-thru open daily from 5:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does the McDonald's at 1225 Trotwood Ave offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What online options are available to order from this McDonald's?
You can order via the McDonald's App, or through their online ordering site at https://mcdonalds.order.online/business/-5579.
Are there any nearby fast food restaurants around McDonald's at 1225 Trotwood Ave?
Yes, nearby fast food options include Burger King, Arby's, Taco Bell, Dairy Queen, and another McDonald's location.
Which nearby medical facilities are close to this McDonald's?
Nearby medical facilities include Maury Regional Hospital, Walls Lanette O medical center, Skin and Allergy Center, and The Medical Group of Columbia.
What nearby coffee shops can customers visit around McDonald's on Trotwood Ave?
Nearby coffee shops include Dunkin' and McDonald's itself which serves coffee.
How can customers use public transit or nearby points of interest to find this McDonald's?
Customers can find this McDonald's near several landmarks including Redbox kiosks and financial services like Glenn Campbell - Financial Advisor — useful points to navigate the area in Columbia, TN.