Brand Certified
McDonald's
3.4(1657 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1563 Bear Creek Pike, Columbia, TN
38401, United States
Certified by McDonald's • Mar 01, 2026
(931) 388-0660
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,657 reviews
5 stars
555
4 stars
352
3 stars
298
2 stars
133
1 star
319
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or incorrect orders, but some customers noted fresh and hot meals.
Cleanliness
The restaurant was frequently described as clean, with well-maintained dining areas and restrooms, although some reviews mentioned issues with trash and cleanliness.
Management Issues
Several reviews highlighted poor management practices, including staff being overwhelmed, lack of communication, and unprofessional behavior from management.
- BWBrandon WFeb 11, 20261.0I normally have fast accurate service here, but not today. Had to wait 12 minutes for 2 cheeseburgers to be prepared. This is supposed to be fast food, Ive never had to wait at a McDonalds.
- ECElizabeth CouchFeb 3, 20265.0I just want to give a huge shout-out to the team at McDonald’s - Bear Creek Pike for truly premium, top-notch customer service. From the moment I arrived, the staff was warm, attentive, and genuinely kind — the kind of service that instantly makes your day better. My order was handled quickly and accurately, and everyone I interacted with went above and beyond to be helpful and professional. You can tell this location takes pride in what they do. The atmosphere was welcoming, the service was efficient, and I felt appreciated as a customer — which honestly isn’t something you experience everywhere anymore. If you’re in the area, this McDonald’s sets the bar high. Outstanding service like this deserves recognition. Thank you for making every visit positive!
- MLMark A LynnJan 21, 20261.0Fries were very cold
- SDSheila DodgeDec 31, 20255.0Great. Quick.
- YCYily CrespoDec 24, 20255.0Exlentes serviciod y el chico que atiende en la parte de pago muy amable y muy servicial .
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Columbia, TN?
This McDonald's in Columbia, TN is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's?
The drive-through is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:15 AM to 10:30 PM.
Does this McDonald's offer mobile ordering and delivery services?
Yes, this McDonald's offers mobile ordering, McDelivery, and curbside pickup services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this McDonald's?
Yes, this location has a drive-through available for customer convenience.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What hotels are near this McDonald's in Columbia, TN for travelers looking for a meal?
Nearby hotels include Comfort Suites, Super 8, Relax Inn, Red Roof Inn, Americas Best Value Inn Columbia, Quality Inn, Fairfield by Marriott Inn & Suites Columbia, Hampton by Hilton, and Hampton Inn Columbia, making it convenient for travelers to dine here.
What other dining options are close to this McDonald's?
Nearby dining options include Stan's Market, Stan's Country Restaurant, Burger King, Tequila's Mexican Grill, Waffle House, Subway, Cracker Barrel Old Country Store, and Tommy Mozzarella's, offering a variety of cuisines to choose from.
Are there convenience stores or gas stations near this McDonald's for quick stops?
Yes, nearby are Ext 46 CB Shop, bp America, Shell, Exxon, TJ's (100% Gas - No Ethanol), and B J's Market for quick convenience or fuel needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website