McDonald's

3.5
1916 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 Bear Creek Pike, Columbia, TN
38401, United States

Hours

Reviews

3.5
1,916 reviews
5 stars
650
4 stars
450
3 stars
396
2 stars
141
1 star
279

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers frequently mentioned long wait times for both drive-thru and in-store orders.

Food Quality

While some reviews praised the freshness of the food, others noted that items were often cold or not prepared correctly.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and poor customer service.
  • AJ
    Amber Jones
    Nov 15, 2025
    2.0
    My order wasn't available due to machine not working in a brand new facility.
  • MO
    Mary O'Neal
    Nov 12, 2025
    5.0
    Had the McRib. It was delicious. Fries were hot and good as always
  • JH
    Jennifer Hargrove
    Nov 4, 2025
    5.0
    Ever thing was good
  • SS
    Skinny
    Oct 29, 2025
    1.0
    I bought a big order they didn’t put half of my order in the bag and when I come back, they told me they couldn’t do nothing because I don’t have my receipt with me when I had just been up there like five minutes ago prior I had this issue with the store every time I ordered 2 sweet tea And they couldn’t even get that right so I told him to keep all their food and everything I just paid for and I didn’t want their service. Do not go to this McDonald’s. I spent over $40 there and didn’t get to eat any of the food
  • SS
    Shannon Stroh
    Oct 25, 2025
    2.0
    It's McDonald's, so you don't have the highest expectations. The people are very friendly at this location but my order has been wrong in several visits. Not their fault, but when you contact customer service about missing items, you don't get a refund, just an apology.

Frequently Asked Questions About McDonald's

What are the regular hours of operation for the McDonald's at 110 Bear Creek Pike?

McDonald's at 110 Bear Creek Pike is open daily from 5:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 11:00 PM.