Business Details
About
Coffee ShopCafe
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
271 reviews
5 stars
211
4 stars
28
3 stars
7
2 stars
12
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and upbeat staff, noting their willingness to engage in conversation and provide excellent service.
Drink Quality
The coffee and drink options received high marks for taste, with several customers highlighting specific favorites like the Golden Eagle and blended drinks.
Wait Times
Customers frequently mentioned long wait times in drive-thru lines, with some suggesting that service could be improved by increasing staff during peak hours.
Order Accuracy
While most customers reported that their orders were correct, there were a few instances of incorrect or unsatisfactory drinks, indicating inconsistency in order fulfillment.
Pricing
Some customers found the prices to be reasonable for the quality and quantity of drinks, while others felt it was a bit pricey compared to competitors.
- LMLauren Massey2 days ago4.0Service was a little slow for a Saturday morning.
- SBSamantha Bailey5 days ago5.0Great quality. Would recommend to anyone. My new Favorite! Very fast, and accurate. Value is on time for pricing. Very polite and helpful staff. I ordered the white chocolate mocha frozen
- TETJ EarlsNov 2, 20255.0I am always greeted with a smile and love the small talk. I’ve been coming every weekend since they opened for a morning pick me up. Great drink options the double blended rebels are 10/10 top tier. Not even expensive. The only downfall of Dutch Bros is the lines and waiting times can be between 10-30 minutes. The drink and customer service is worth the wait. They need more people taking orders and help indoors. Especially on Sundays!
- ISIsabella SmithOct 31, 20251.0I go to dutch bros almost every day. I love going there but the last few weeks of going, the workers have stopped asking me how I’m doing, and stopped talking to me at all. They take my order and that’s it. When I get to the window I ask how they are and they ignore me or say they aren’t in the mood for “small talk”. This has happened many times. I have attended many locations and have had only good experiences except for this location.
- ARAngela RayOct 22, 20255.0I love the coffee options especially since they offer sugar free flavors that help me keep calories down. They also have protein milk along with other milk options that allow for various dietary restrictions. The Golden Eagle is very good and my favorite. They also offer other fruit flavored drinks that look great, and have tea options too. There is also some breakfast items that look tasty. The app makes it convenient to order ahead and save your favorites for quick ordering. They also have a rewards program. Staff members are always pleasant and nice making the whole experience easy.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 813 S James Campbell Blvd, Columbia, TN?
Dutch Bros Coffee is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer a drive-through or curbside pickup at this location?
This location has a drive-through and offers curbside pickup but does not provide delivery services.
What types of payment are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop about personal check acceptance.
Are there any sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. Let your broista know if you don’t have the app!
What nearby dining options are close to Dutch Bros Coffee?
Near Dutch Bros Coffee, you can visit Fat Mos Columbia for burgers, Waffle House for breakfast and brunch, and Umami Japanese Steakhouse for Asian cuisine. These are great places to enjoy a meal before or after grabbing your coffee.
Are there any nearby shopping destinations near Dutch Bros Coffee?
Yes, nearby shopping options include bealls for clothing, T.J.Maxx for fashion accessories and clothing, Ross Dress for Less for women's clothing, Rack Room Shoes for footwear, and Bath & Body Works for beauty products.
Which nearby medical centers can customers find around Dutch Bros Coffee?
Nearby medical facilities include Maury County Va Medical Clinic, Surgery Center of Columbia, Mid-South Endoscopy Center, and Muray Regional Medical Center Surgery Center, offering various health services.
Does Dutch Bros Coffee have a kids' menu or kid-friendly drink options?
Yes, Dutch Bros offers kids' drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, making it a family-friendly spot.
How can I order Dutch Bros Coffee drinks ahead of time?
You can order ahead using the Dutch Bros app available on iOS and Android, which allows customization of your drinks for quick pickup. However, for complex or cold pour orders, it's recommended to order at the shop for best results.