Dunkin'

3.8
453 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Columbia, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1245 Trotwood Ave, Columbia, TN
38401, United States

Hours

Reviews

3.8
453 reviews
5 stars
231
4 stars
67
3 stars
54
2 stars
23
1 star
78

What are people saying?

AI-generated from recent customer reviews

Item Availability

Customers frequently reported that the store was out of various menu items, including donuts, drinks, and food.

Service Quality

While some customers praised the friendliness of the staff, many others experienced rude service and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts and poorly prepared sandwiches.

Order Accuracy

Many customers expressed frustration over incorrect orders, particularly with drinks and food items.
  • AA
    Amelia
    4 days ago
    1.0
    Iced Latte: Had no ice. Was missing milk AND selected sweeteners Donuts missing from order. Croissant Breakfast Sandwich: I paid additional for a 2nd egg- MISSING. I selected white cheddar- AMERICAN. - The hash browns DID arrive but they were ice cold and I can squeeze grease out of them. DISGUSTING. WORST ORDER I’VE EVER RECEIVED. The only correct item is the promo item (black coffee) I received for free! Go to the other location in Columbia!
  • KG
    kams gang
    4 days ago
    3.0
    Drive thur always takes forever and then they never have want you want. Always out of something. How can u run a business that way?
  • DN
    Devin Neill
    Dec 27, 2025
    1.0
    They don’t put less ice when you ask
  • SL
    Steven Lawlor
    Nov 12, 2025
    1.0
    Never have anything in stock and the drive through is slow!
  • LS
    Lisa Sharp
    Oct 19, 2025
    1.0
    None of our order was remotely editable. The Sourdough Sandwich was supposed to be bacon and I got sausage, was going ti eat it anyways and couldn't even bite into it. Ordered eXtra sausage on the crossant, didn't get it, hubby went to eat anyways Sandwich was stale and nasty. Ordered hash rounds only got 6 and they were all burnt and soggy. 25.00 worth of food wasted. Absolutely unacceptable. Also Ordered a doughnut but for some reason it was left completely off the order. I've never been more disappointed in Dunkin in my whole life. This location needs to make it right and do better. Also, I made this review plus I sent an email to corporate office and I have yet to hear anything from anyone at this company. So that tells me they obviously don't have an issue with one of thier locations ripping thier customers off by saleing them old, ruined food. They got their money, we got nothing. I'm so ashamed of the company that was my absolute favorite since childhood has turned into such a nasty let down. I'm only speaking about this 1 location but I haven't been to any dunkin locations since. I don't know if I ever will again.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Columbia, TN?

Dunkin' in Columbia, TN is open Monday through Saturday from 4:30 AM to 9:00 PM, and on Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for your convenience.