Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbia, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
523 reviews
5 stars
273
4 stars
104
3 stars
42
2 stars
29
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; some customers report excellent service while others describe staff as rude or unprofessional.
Food Quality
Inconsistency in food quality is a common complaint, with reports of stale donuts, poorly prepared food, and incorrect orders.
Availability
Customers frequently mention that popular items, especially donuts, are often out of stock, leading to disappointment.
Pricing
Many customers feel that prices are too high for the quality of food and service received.
Speed of Service
While some reviews praise quick service, others report long wait times and slow service, particularly during busy hours.
- MMMalOct 26, 20255.0Always very sweet and nice
- MMMeaghanOct 8, 20251.0There was a woman with no hair net standing by where the food is made drinking a mug of coffee & playing with her hair with gloves on. I was kind of appalled. Do better Dunkin. $5 for 10 munchkins with a side of hair isn’t something I’d like to partake in at 8am.
- SGshannon gibbonsOct 6, 20251.0This morning 10/6/25. I came for my morning coffee and breakfast of choice. I have came to Dunkin’ Donuts every single day sometimes twice a day for years. I have never been treated poorly. I even do large orders here twice a month for staff events. Even though it’s not even close to my work location I try to support the local businesses. After being treated today the way I was by the manager I will not continue. The cashier was kind and I still even tipped them but for the manager to sit there and continue to speak about me in a negative manner while I was still there as well was definitely not ok!!!!! Why are you mad at me because your system is messing up?? Telling me call them and find out what’s going wrong, that’s your job not mine instead of apologizing for the inconvenience. I’ve been in the industry for years and never gave even left a bad review on any business but I would never speak to or about a gust in that manner do what you can to make a guest happy next time!
- ZBZachery BeckAug 12, 20252.0This Dunkin is usually pretty good! However, at around 7 am I was just served a muffin so stale that it was nearly inedible, kinda like a foam brick. I understand that the employees may be overworked and underpaid, but at least check that you're not serving muffins that have clearly been sitting out for several days. I hate to review badly, but this was thoroughly disappointing
- GGgapperXAug 4, 20255.0Dominic & Cash provided great customer service & were super fast.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Columbia, TN?
Dunkin' in Columbia, TN is open from 4:30 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.
Does Dunkin' in Columbia offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some popular menu items at Dunkin' Columbia?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Is there a drive-thru available at Dunkin' Columbia?
Yes, this Dunkin' location offers a drive-thru service for your convenience.
Does Dunkin' Columbia offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this Dunkin' location.
What nearby dining options are available close to Dunkin' Columbia?
Nearby dining options include Arby's, Burger King, Waffle House, Domino's Pizza, and Towne Coffee & Cuisine, providing varied meal choices before or after your Dunkin' visit.
Are there any nearby coffee shops if I want other beverage options besides Dunkin'?
Yes, nearby coffee shops include Towne Coffee & Cuisine and Tennessee Coffee & Smoothie Company for additional coffee and smoothie selections.
What landmarks or accommodations are near Dunkin' Columbia?
The Kensington, a landmark and accommodation, is near Dunkin', offering guests a place to stay close by.
Are there any nearby churches or religious organizations near Dunkin' Columbia?
Yes, First Cumberland Presbyterian Church, Cornerstone Covenant Church of Columbia, and 1st Cumberland Presbyterian Church are nearby.