Dunkin'

Reviews

• CC

  Chris

  Feb 21, 2026
  5.0
  If caffeine is life support for night shift workers, this Dunkin’ in Columbia, Tennessee is basically a trauma center with a drive thru and a pastry agenda. I pull up looking like I’ve fought a raccoon and lost, order my usual hot coffee, and prepare to reenter society as a functioning human. Window opens. Adorable cashier. Disney sidekick energy at DEFCON 1. She smiles and asks, “Could I interest you in a muffin?” Now listen carefully: muffins are for morning people who have circadian rhythms and retirement plans. I am a night shift goblin fueled by caffeine, unresolved trauma, and gas station roller dogs that have seen things. So I politely decline. She shuts the window… …and I swear to you, the air pressure changed. You could SEE the disappointment radiating off the glass. Not customer service disappointment. Not mild sadness. I mean full emotional collapse like I personally unplugged her life support. Then I see her through the window. She does a tiny rage/motivation dance and mutters to herself like a coach trying to rally a team down by 30 in the Muffin Championship Finals. At this point my brain goes: Are they tracking muffin sales? Is there a regional pastry leaderboard? Will corporate repossess the sprinkle inventory if she doesn’t close? Is this girl fighting for her pension right now? The heartbreak was real. The determination was violent. So I knock on the window like a man trying to reverse the emotional damage he has caused and say, “You know what… give me a muffin.” That window flew open like she just secured a multimillion dollar contract. She starts listing flavors at auctioneer speed and now I’m driving away with a blueberry muffin so elite it could end generational conflict. I didn’t buy a muffin. I saved a career. Coffee: hot and life saving. Service: emotionally manipulative in the best possible way. Muffin: weaponized excellence. If you want great coffee and to be psychologically outplayed by a muffin sales champion, this Dunkin’ is undefeated. 11/10 would fold under pastry pressure again.
• AK

  Abby Kohler

  Jan 4, 2026
  5.0
  very sweet ladies at the counter
• TA

  Tammy Ashworth

  Dec 26, 2025
  5.0
  Very friendly environment great service
• GP

  Gean Patano

  Dec 19, 2025
  1.0
  The crew is rude. And no patience to the customer. I don’t even bother to rate any star on service it’s not worth
• JJ

  Justin

  Dec 19, 2025
  5.0
  Not sure how a Dunkin Donuts can get one star, but it’s not this location. Friendly service, short drive thru line. Interior clean.

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