Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.2
842 reviews
5 stars
287
4 stars
154
3 stars
98
2 stars
83
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews mentioned poor food quality, including undercooked items and incorrect orders, with some customers expressing disappointment.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to the dining area.
Management Concerns
Several reviews highlighted issues with management, including disrespectful behavior from managers and a lack of effective customer service training.
Inconsistent Availability
Customers frequently experienced issues with the restaurant being closed during posted hours and unavailability of menu items.
- KCKevin CosmaDec 9, 20254.0Service was prompt. Seem to be a very clean store.
- SSSgt-ButterNov 28, 20254.0I don't think the service is bad, but randomly while eating here, the bread will inexplicitly gain the texture of cardboard. It makes eating burgers an interesting experience because my brain kept sending "This isn't bread" signals because of the texture. Didn't get sick tho, so 2/5
- CCChris CobleNov 3, 20255.0Late night ice cream dash..drive thru was open. Grabbed a couple of ice creams to go..service was super quick..prices are a little steep but this is what it is...
- GKGary KnoxAug 17, 20251.0On Sunday night 8-17-25 we had a good three-piece chicken meal al was great except the gravy side, which was mildly warm and not hot as it should have been. With hot gravy the meal would have been 5 stars.
- DGDavid GillilandAug 14, 20253.0This dairy Queen is not like any other they're never busy and you never know what you're going to get here The one in Lawrenceburg is amazing
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbia, TN?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Columbia wheelchair accessible?
Yes, the location is wheelchair accessible and welcomes families, including children.
Does Dairy Queen Grill & Chill offer online ordering or mobile deals?
Yes, you can order online through their website and access exclusive mobile deals by downloading their app.
What are the signature menu items at Dairy Queen Grill & Chill?
The menu features classic soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ cakes.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location offers both indoor seating and outdoor seating, including booster and high chairs for children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they offer a drive-thru for convenient ordering and pickup.
Are restrooms and free WiFi available at Dairy Queen Grill & Chill?
Yes, restrooms are available on-site and free WiFi is offered for customers.
What nearby medical facilities can visitors to Dairy Queen Grill & Chill find in the area?
Nearby medical facilities include Maury Regional Hospital, Maury Regional Urgent Care, Labcorp, and various medical specialists such as cardiologists and dentists.
What are some nearby fast food options besides Dairy Queen Grill & Chill?
McDonald's is a nearby fast food restaurant offering alternative dining options close by.
Are there any nearby entertainment or convenience spots near Dairy Queen Grill & Chill?
Yes, there is a Redbox rental kiosk nearby where customers can rent movies, adding entertainment options before or after dining at Dairy Queen.