Brand Certified
Dairy Queen Grill & Chill
3.3(844 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1221 Trotwood Ave, Columbia, TN
38401-4854, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(931) 286-1643
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.3
844 reviews
5 stars
289
4 stars
155
3 stars
98
2 stars
83
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked items and incorrect orders.
Cleanliness
Some customers praised the cleanliness of the store, while others noted unsanitary conditions.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and issues with online ordering availability.
- KCKevin CosmaDec 9, 20254.0Service was prompt. Seem to be a very clean store.
- SSSgt-ButterNov 28, 20254.0I don't think the service is bad, but randomly while eating here, the bread will inexplicitly gain the texture of cardboard. It makes eating burgers an interesting experience because my brain kept sending "This isn't bread" signals because of the texture. Didn't get sick tho, so 2/5
- CCChris CobleNov 3, 20255.0Late night ice cream dash..drive thru was open. Grabbed a couple of ice creams to go..service was super quick..prices are a little steep but this is what it is...
- LMLindsey MccNov 4, 20221.0Worst customer service I have experienced. Rudely answer the speaker. I spent $15 on a hard chicken sandwich with soggy French fries. To top it off they didn't put my order of cheese curds in my bag. I had to drive back through and wait another 5 minutes just to get told to pull around while the threw young women proceeded to laugh and then handed me my bag of curds. Keep in mind these people make more then CNAs. Recommend NOT going here till they get respectful employees that have customer service training.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Columbia, TN?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Columbia wheelchair accessible?
Yes, the location is wheelchair accessible and welcomes families, including children.
Does Dairy Queen Grill & Chill offer online ordering or mobile deals?
Yes, you can order online through their website and access exclusive mobile deals by downloading their app.
What are the signature menu items at Dairy Queen Grill & Chill?
The menu features classic soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ cakes.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, the location offers both indoor seating and outdoor seating, including booster and high chairs for children.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they offer a drive-thru for convenient ordering and pickup.
Are restrooms and free WiFi available at Dairy Queen Grill & Chill?
Yes, restrooms are available on-site and free WiFi is offered for customers.
What nearby medical facilities can visitors to Dairy Queen Grill & Chill find in the area?
Nearby medical facilities include Maury Regional Hospital, Maury Regional Urgent Care, Labcorp, and various medical specialists such as cardiologists and dentists.
What are some nearby fast food options besides Dairy Queen Grill & Chill?
McDonald's is a nearby fast food restaurant offering alternative dining options close by.
Are there any nearby entertainment or convenience spots near Dairy Queen Grill & Chill?
Yes, there is a Redbox rental kiosk nearby where customers can rent movies, adding entertainment options before or after dining at Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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- Phone number
- Official website
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