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Arby's

4.0
(1024 reviews)
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Business Details

1625 Hatcher Ln, Columbia, TN
38401, United States
(931) 381-4711
http://www.arbys.com/locations/us/tn/columbia/1625-hatcher-ln/store-992
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1625 Hatcher Ln, Columbia, TN
38401, United States

Hours

Reviews

4.0
1,024 reviews
5 stars
477
4 stars
257
3 stars
145
2 stars
56
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary widely, with some praising friendly service while others report rudeness and poor order handling.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers still find the food enjoyable.

Cleanliness

The restaurant is generally noted for being clean, although some customers reported unsanitary conditions in specific areas.

Speed of Service

Many customers complained about slow service, particularly in the drive-thru, while a few noted quick service during less busy times.
  • SD
    Scott Davis
    Feb 24, 2026
    4.0
    Good quick lunch. Food was good and the restaurant was clean.
  • RR
    Ricky Rigsby
    Feb 1, 2026
    5.0
    Young manger is the best about this place.
  • ML
    Matthew Lentz
    Dec 29, 2025
    5.0
    I take my sauce seriously, asked for a solid handful. The gentleman responded “I got you”, me being let down in the past didn’t expect him to understand the assignment. Not only did he understand the assignment he excelled at it. I don’t know what him and his counter part make in a week but their boss needs to put a one and a zero in front of it. Sauce boss out
  • DP
    Derric Porter
    Dec 29, 2025
    5.0
    Went through drive thru
  • WB
    William Bailey
    Dec 13, 2025
    1.0
    Not the first time they messed up my order why can't people just do what you ask never again
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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