Brand Certified
Wendy's
3.1(861 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
714 W Poplar Ave, Collierville, TN
38017, United States
Certified by Wendy's • Feb 22, 2026
(901) 854-6037
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/tn/collierville/714-w-poplar-ave
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Collierville, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Collierville, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.1
861 reviews
5 stars
251
4 stars
157
3 stars
131
2 stars
89
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, with some expressing disappointment in the freshness of items.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and drive-thru, including dirty tables and unkempt facilities.
Management Issues
Feedback indicated a lack of effective management, with complaints about unprofessional behavior from managers and disorganization among staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted occasional good food quality.
- TGTerrence GilkeyFeb 5, 20261.0Needs a ton of work. The whole operation needs a major overhaul. It looks very unsanitary. Food was everywhere, looks like there's no cleaning nor caring is present here
- EKEamon KratochvilJan 19, 20265.0Shay works at the cash register and she let my friends and I are bringing in our bikes and gave us three drinks for free because my friend spent $30 already and I think she deserves a raise because of her hospitality she’s one of the nicest people I’ve ever met.
- LLLawrenceJan 6, 20261.0Always out of food and get wrong items, always!!!
- FGFree GameJan 1, 20261.0Do not go here! We dined in and the front lobby was a mess! ALL tables were dirty, the chairs had food in them, drink machine nasty, ketchup dispenser was horrible, the manager on duty was rude, the young kids in there really didn’t care, our food was cold, chili had no meat in it looks like running bean soup smh and this used to be a great Wendy’s!! Corporate got their hands full all I can say!! $65 dollars gone down the drain
- JHJalen HolderDec 22, 20251.0My whole order was wrong. I placed it in the mobile app 15 minutes before and not only was it not on time it wrong and cold.
Frequently Asked Questions About Wendy's
Is Collierville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Collierville, TN?
Wendy's drive-thru is open Monday through Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location in Collierville serve breakfast?
Yes, this Wendy's serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout?
You can order for delivery or takeout through the Wendy's app or at order.wendys.com by selecting the Collierville location.
What payment options are accepted at Wendy's Collierville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is Wendy's Collierville currently hiring?
To check for job openings at this Wendy's location, visit the Wendy's Careers page and search for Collierville, TN.
Can I find nutrition and allergen information for Wendy's menu items?
Yes, nutrition and allergen info is available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
What nearby food options are available around Wendy's Collierville?
Nearby food options include another Wendy's, KFC for chicken meals, Corky's Memphis barbecue restaurant, and Starbucks for coffee.
Are there convenience stores near Wendy's in Collierville for quick shopping?
Yes, nearby convenience and discount stores include Dollar Tree and Snappy Mart gas station with deli and convenience items.
Where can I find automotive services near Wendy's Collierville?
Nearby automotive stores include O'Reilly Auto Parts, Advance Auto Parts, CARQUEST Auto Parts, and Auto Tech repair services.
How can local customers combine visits to Wendy's with nearby services?
Customers can enjoy a meal at Wendy's while combining trips to nearby places like the UPS Access Point for shipping, or visit local shops like the Arts & Frame Shop and Nail Studio nearby.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website