Taco Bell

3.6
974 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 880 W Poplar Ave in Collierville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
880 W Poplar Ave, Collierville, TN
38017, United States

Hours

Reviews

3.6
974 reviews
5 stars
392
4 stars
218
3 stars
141
2 stars
60
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during night shifts.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold items, incorrect orders, and food prepared with old oil.

Staff Behavior

Reviews highlighted inconsistent staff behavior, with some customers experiencing friendly service while others reported rudeness and lack of professionalism.

Drive-Thru Efficiency

Many customers noted that the drive-thru service was slow and inefficient, often taking much longer than expected.

Overall Experience

Despite some positive experiences, a significant number of reviews indicated dissatisfaction with the overall service and food quality at this location.
  • MA
    Mindy Anthony
    Nov 17, 2025
    5.0
    Friendly service
  • BN
    Beverly Netusil
    Nov 9, 2025
    1.0
    it took me 50 minutes to go through the drive thru! That is ridiculous. If I had not been getting the lunch for my husband I would have left. Then when I asked if there was hot sauce in the bag the girl said yes so I took the bag and got ready to leave. As she was closing the window she said to a co-worker that I had an attitude- not acceptable!
  • CK
    Card King
    Oct 5, 2025
    1.0
    first of all I want too say this was the worst fast food experience I’ve even came across first of all the time I got there was 10:01 the time I left was 10:41 I ordered a simple meal of 2 chicken tacos 3 dorito tacos and 3 bean burritos I didn’t get any of the dorito tacos one of the chicken tacos was at the bottom of the bag unwrapped and when I was at the voice box I asked multiple times about the Doritos tacos and tried explaining too the woman at the register that I wanted tacos but she somehow understood after all my effort that I didn’t want my tacos then at the window I gave her my card paid and got my drinks waited 10 more window for my food got the food realized it was wrong tried to flag her down she was on her phone then pulled through again and eventually left because it wasn’t even worth it over all the staff was a whole bunch of incompetent people who can’t understand how too make a taco and then getting paid too sit on their phones and mess up my order their pay should be lower then minimum wage because in this industry there’s a minimum effort too the job and somehow they proved they could work with the work ethic or a dead turtle never going here again at night never again this restaurant needs too figure out what they are going too do because that attempt was embarrassing
  • AR
    Anthony Reyes
    Sep 28, 2025
    5.0
    September 28th, 2025. 8:00-8:20pm. Whoever was making the food at this time put their whole foot, leg, arm, and head into the food. This is the best food from a Taco Bell I’ve ever had. Promote this person (or people) immediately. Also the customer service is great.
  • TT
    Trensetta100
    Sep 13, 2025
    4.0
    Food was freshly made.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell located at 880 W Poplar Ave, Collierville?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday and Saturday from 9:00 AM to 2:00 AM.

What payment options are accepted at this Taco Bell?

You can pay using American Express, Cash, Discover, MasterCard, and Visa at this location.