Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Collierville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3790 S. Houston Levee Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
989 reviews
5 stars
463
4 stars
249
3 stars
122
2 stars
42
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with some describing experiences as frustrating and unprofessional.
Food Quality
Feedback on food quality was mixed, with some praising specific items like milkshakes and burgers, while others complained about cold, undercooked, or incorrect food.
Staff Attitude
While some reviews highlighted friendly and helpful staff, many others noted rude or unprofessional behavior from employees, particularly in handling complaints.
Consistency
Customers expressed concerns about the inconsistency in service and food quality, with several stating that their experiences varied significantly from visit to visit.
- PPPenny2 days ago1.0Charles, charles, charles… we are very dissatisfied with this establishment and especially you. Leaving out food, add ins to drinks, all sauces, and making us wait for more than 30 minutes after an online order placed well before even getting there. It would be a better use of your money if you were you flush it down the toilet.
- JAJohn AmaruDec 21, 20255.0Friendly servers and delicious food!!
- CSCheri SimmonsNov 9, 20255.0Sonic is one of my favorite places to go. Love their tea and burgers.
- JJJordan JonesNov 6, 20253.0I had a fairly basic order. It took 15 minutes to come out and the screen said it was out for delivery about 10 minutes before it actually came out. The carhop was nice and apologized about the wait. Food was average.
- FWFred WaltersOct 6, 20255.0The best milkshakes in Memphis. I’m sure they have whipped cream mixed with the milkshake, but whatever the secret is it works.