Brand Certified
McDonald's
3.4(704 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3675 S Houston Levee, Collierville, TN
38017, United States
Certified by McDonald's • Feb 22, 2026
(901) 430-9729
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
704 reviews
5 stars
249
4 stars
142
3 stars
108
2 stars
52
1 star
153
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and attentive staff to rude and unprofessional behavior.
Food Quality
There were numerous complaints about food being cold, improperly cooked, or missing items, alongside some positive remarks about fresh and hot food.
Cleanliness
The cleanliness of the restaurant varied, with some customers noting clean conditions while others reported unsanitary bathrooms and overall poor cleanliness.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
Speed of Service
While some reviews praised fast service, others highlighted long wait times and inefficiencies, particularly in the drive-thru.
- MHMarshandra HughesFeb 12, 20261.0This location is a constant disappointment. The fries are never hot and fresh and today my chicken sandwich was hard and old and my son’s nuggets looked like they were double dipped. I have given this place multiple chances because it’s conveniently located on my drive home but after today I’m done. I’m tired of wasting money on terrible food.
- BTBruce ThompsonFeb 7, 20264.0Great service and polite employees
- AFAshleigh Nicole FrazierFeb 6, 20261.0This is worst McDonald’s in Memphis. The food was cold and not appetizing. I should have taken pictures because my words may be too kind, but I will NEVER come back here. I should have read the reviews before spending my money. Thanks for reminding me why I stopped eating fast food in the first place. Please stop serving food you wouldn’t eat just to beat the clock/timer. Quality means everything and this was my first and last visit.
- MEMegan EvergardenFeb 3, 20264.0Overall not a bad experience. It is yoir typical McDonald's experience and food. Nothing terrible but nothing amazing.
- AMAngie McCartJan 21, 20261.0No fault to the person who took my order and the one who brought me my order, but I had to wait longer for my part of the order just for it not to even be cooked fully. I would’ve gotten a picture but I had to spit it out due to it being uncooked. Also feeling sick from the uncooked egg I had on the McMuffin I had ordered. I didn’t even eat my second one due to this.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Collierville, TN?
McDonald's in Collierville, TN operates from 5:00 AM to 9:00 PM every day of the week.
What are the drive-through hours at this McDonald's location?
The drive-through is open daily from 4:00 AM until midnight (12:00 AM).
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service daily from 6:00 AM to 11:45 PM.
What delivery and pickup services are available at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is this McDonald's located?
It is located at 3675 S Houston Levee, Collierville, TN 38017, USA.
What payment options does McDonald's in Collierville accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play.
Which nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Zaxby's, Papa Murphy's Take 'N' Bake Pizza, Steak Escape Collierville, Smoothie King, and Newk's Eatery.
Are there any healthcare facilities near McDonald's Collierville?
Yes, nearby healthcare locations include Go Orthodontist, The Chiro Place (chiropractor), WellnessMD (weight loss center), John W. White Jr. MD, and Prime Urgent Care.
What nearby services can help me with financial or postal needs near McDonald's?
Nearby services include Cadence Bank, Bancorp South, LibertyX Bitcoin ATM, Western Union money transfer, USPS post office, and multiple local ATMs like First Citizens National Bank and Truist.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website