McDonald's

3.4
689 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3675 S Houston Levee, Collierville, TN
38017, United States

Hours

Reviews

3.4
689 reviews
5 stars
243
4 stars
137
3 stars
107
2 stars
52
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and attentive staff, while others report rude and unprofessional behavior.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Feedback on food quality is mixed; while some customers enjoy fresh and hot meals, others report cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but others report unsanitary conditions, particularly in the bathrooms.

Speed of Service

Service speed is generally praised, with many customers appreciating quick service, though there are instances of long wait times reported.
  • VH
    Vicky Hamilton
    Oct 25, 2025
    5.0
    That mcdonald's look like a 1 story house but the happy meal and the boo bucket tastes sooooo good!!! And the drive thru is meh 4 stars
  • AJ
    Adrián Jalon
    Oct 15, 2025
    5.0
    Está buena la comida ahí, es mi favorito
  • DG
    Danny G
    Sep 18, 2025
    1.0
    This place is terrible. They sell you a large but only fill it half way. Always look in your bag or they rip you off in the drive thru. Better yet just don’t go to McDonalds!
  • TG
    Terrence Gilkey
    Aug 19, 2025
    2.0
    Let me say the young lady that waited on me, was great very attentive and polite. The food wasn't prepared the way I had asked for. I simply asked for extra onions and once I got my food. There were no onions on my sandwich but it had way too much ketchup on it. So, I just asked could you just add the onions they remade the the order instead, thanks for that. I got the remake and it was the same ketchup all over the top and bottom bun and still not one onion. Upon checking my order I look up and everyone in the back was just staring at me which made me feel uncomfortable, all the while the manager had nothing to say about the situation and she was in the lobby while everything was going on
  • DG
    Dylan Gulsby
    Aug 15, 2025
    5.0
    One of the few McDonald’s locations I’ve been to that consistently gets it right, serves hot food, and treats me like a customer.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Collierville, TN?

McDonald's in Collierville, TN operates from 5:00 AM to 9:00 PM every day of the week.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 4:00 AM until midnight (12:00 AM).