Brand Certified
Five Guys
4.3(687 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
3592 Houston Levee, Collierville, TN
38027, United States
Certified by Five Guys • Feb 22, 2026
(901) 457-4123
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/3592-houston-levee
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3592 Houston Levee in Collierville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
687 reviews
5 stars
417
4 stars
152
3 stars
51
2 stars
17
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers and fries for being delicious and fresh, although some noted inconsistencies in fry quality.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about poor service and handling of orders.
Cleanliness
The restaurant was often described as clean, but some customers reported issues with cleanliness at tables and concerns about food handling practices.
Pricing
Several customers mentioned that the prices are high, which affected their overall satisfaction and frequency of visits.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the lively environment while others found it noisy or uncomfortable.
- DWDavid Williams5 days ago3.0Disappointed. Dry beef patties and cold bacon in my tasteless burger. Got there close to closing time.
- SBSusan BerryFeb 17, 20261.0Trying to use 40FGBDAY on my app. It does not work. I went to the store and they accused me of already using it and trying to get another free burger. I just left empty handed. Didn’t see any use in arguing with Nose Rings. Very disappointed with service and fake offer.
- PWPaul WeldeleFeb 4, 20265.0Burgers and fries are really the best! Noisy atmosphere
- SHShameka HarperDec 21, 20255.0Employee nice, food good, atmosphere great
- SBSteven BrownDec 2, 20255.0Cedric thank you for your excellent customer service when the milkshake machine was not working properly. Your customers skills kicked in.The is hard to find These Days keep up the great work. 12/2/2025
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 3592 Houston Levee accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours of Five Guys in Collierville?
Five Guys is open daily from 10:00 AM to 10:00 PM.
Does Five Guys at Houston Levee offer delivery and pickup services?
Yes, this Five Guys location offers in-store pickup and delivery services.
Where can I order Five Guys online?
You can order online at https://order.fiveguys.com/location/five-guys-collierville/menu or via their mobile app.
What types of payment does Five Guys accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at Five Guys?
The buns and some condiments contain gluten, but sandwiches can be ordered without a bun using wraps or bowls. Cross-contamination may occur.
Can I customize my burger or milkshake at Five Guys?
Yes, there are over 250,000 burger combinations and more than 1,000 milkshake options available to customize.
What nearby places can I visit before or after dining at Five Guys Collierville?
Nearby you can visit Nail Bar Collierville for beauty services, or The Joint Chiropractic for wellness treatments.
Where can I find other dining options near Five Guys on Houston Levee?
Nearby restaurants include Back Yard Burgers, Moe's Southwest Grill, Jim's Place Grille, Staks Kitchen, and LongHorn Steakhouse.
What shopping or service stores are close to Five Guys in Collierville?
Nearby shopping includes Verizon and Victra phone stores, Catherines clothing store, and Houston Levee Galleria shopping center.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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