Carrabba's Italian Grill

Reviews

• KR

  Kendall Rush

  2 days ago
  5.0
  The management and staff here I went above and beyond to serve our students that were out of state for a competition. The food was excellent. The special menu pricing and portions was perfect and the team had an amazing time. If you’ve never been to Carrabba’s, you need to go.
• TV

  TEJVARDHAN VARDHAN

  5 days ago
  1.0
  I had a very disappointing experience at Carrabba’s Italian Grill. I only ordered two side dishes, not even a full meal, but I ended up waiting about 45 minutes and still didn’t receive my order. When I asked the cashier, they kept saying it would be “another 10 minutes” because the kitchen was behind. This happened multiple times. If they had informed me while placing the order that it would take close to an hour, I would have simply canceled it. Waiting that long for just two sides with no clear communication is very frustrating. I hope they improve their order management and give customers honest wait times in the future.
• VC

  Vickey Canale

  5 days ago
  2.0
  Steak marsala sandwich was nothing but mushrooms and sauce. I had to look to see if I only got a mushroom sandwich. Very sad, if I had three small pieces of meat that would be one too many. Love Carrabba' s but that's the last sandwich I will never try.
• MF

  Michael Frederick-Stevens

  Feb 24, 2026
  1.0
  I was dining with my wife yesterday and all was well. Food was delicious, server was a bit serious, but other than that well. However, on my way out, I saw an interaction between a young lady and a manager. The manager did not look the part to be one since she was not wearing proper uniform just to mention. Considering my perspective, it looked like a random customer, but finding out it was a manager was horrid. She was publicly humiliating and yelling at the girl. I only caught a glimpse as did my wife, but what a terrible sight! I do not know what occurred, but I know it was poor professionalism on the manager part. What a horrible experience it must’ve been for that poor girl! She walked out soon after us and saw her in tears. What a horrible establishment if it’s causing customers to react in a way! Will not be dining back here anytime soon.
• MW

  Melanie Wicinski

  Feb 22, 2026
  2.0
  We typically LOVE Carrabba's; last night was not a winning night for them, though. It has been our go-to restaurant for over 30 years... we used to live only minutes from the test kitchen in Land O'Lakes, FL and we were frequent visitors (think a visit each week). A few years ago we moved to a city and state that doesn't have a Carrabba's, so when we drive into Memphis (1.5 hours away), we eagerly anticipate a visit to this Carrabba's. The service: We were seated next to a large party (I counted 25 at one point and they were still arriving) that took the entire length of the left dinning room. Our table was so packed in that the back of the chairs for that party were hitting the side of our table. What is worse is that Carrabba's didn't assign a designated server and we were sharing one. She did her best, but our service was lacking. While she was taking their orders our tea glasses got empty snd stayed empty for a long time. We had asked for another loaf of bread and it never came. At one point, we called over the host and asked him to get refills for us. Overall, the party of 30-ish(?) understandably kept her so busy, that she wasn't able to check on us. Let me be clear here...the service issue was NOT the server's fault, but was management's! There should have been an assigned server (maybe two!) for that table. Given the way it was handled, management should have been hovering offering assistance. We never saw a manager! Our food: Our food came out so quickly that we had no opportunity to enjoy one course before the next one arrived. My perception is they were trying to ensure our food got out before the large party's. A nice gesture, but made for a very rushed meal. My son's and husband's meals were good, but my chicken parmesan should never have been served to me. The cheese on the top was so burned that I had to just pull it off and eat the chicken without it. One piece had been pretty badly singed on the bottom. I would have sent it back, but our server was still taking the large party's orders and they were taking their time. And ... management was nowhere to be found. Overall, this was not a good night for Carrabba's. We will be back, because (as I said) we typically enjoy the brand. I was very disappointed though in this visit! The next time they plan for a party of 30, they should not cram in other tables around them; the large party should have a designated server(s); and management should be visible.

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