Arby's

4.1
572 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
967 W Poplar Avenue, Collierville, TN
38017, United States

Hours

Reviews

4.1
572 reviews
5 stars
275
4 stars
173
3 stars
57
2 stars
24
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food for being hot, fresh, and delicious, although there were complaints about cold or poorly prepared items.

Customer Service

Service quality varied significantly, with many reviews highlighting rude or inattentive staff, while others noted friendly and efficient service.

Cleanliness

The restaurant was often described as clean, but there were instances of unsanitary conditions and safety concerns reported by customers.

Operational Issues

Several customers expressed frustration with inconsistent hours, online ordering problems, and items being unavailable.
  • CJ
    Calvin Canada Jr
    Nov 13, 2025
    5.0
    I loved my experience with Arby's. The food is always hot and delicious.
  • BW
    Betty Welch
    Oct 16, 2025
    2.0
    Come by around 6pm on 10-16-25. Horrible customer service and was given cold mac and chez. Please do better.
  • AL
    alyssa Landa
    Sep 28, 2025
    5.0
    Love how I ask for special request food and they get it right every time never have to go back in to get it fixed.
  • AT
    Amy M Taylor
    Sep 28, 2025
    4.0
    Food is good, there's rarely anyone here though.
  • DT
    Damon Tobin
    Sep 10, 2025
    5.0
    Friendly staff, no wait. Good service. Clean restaurant