Location.com logo
Brand Certified

Arby's

4.1
(574 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
967 W Poplar Avenue, Collierville, TN
38017, United States

Hours

Reviews

4.1
574 reviews
5 stars
275
4 stars
174
3 stars
57
2 stars
25
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was often hot, fresh, and delicious, though there were complaints about cold or overcooked items.

Customer Service

Service quality varied significantly; while some staff were friendly and efficient, many customers reported rude or inattentive service.

Cleanliness

The restaurant was frequently described as clean, but there were instances of unsanitary conditions and safety concerns.

Operational Issues

Customers expressed frustration over inconsistent hours, being told the restaurant was closed early, and issues with online orders.
  • CJ
    Calvin Canada Jr
    Nov 13, 2025
    5.0
    I loved my experience with Arby's. The food is always hot and delicious.
  • BW
    Betty Welch
    Oct 16, 2025
    2.0
    Come by around 6pm on 10-16-25. Horrible customer service and was given cold mac and chez. Please do better.
  • AL
    alyssa Landa
    Sep 28, 2025
    5.0
    Love how I ask for special request food and they get it right every time never have to go back in to get it fixed.
  • AT
    Amy M Taylor
    Sep 28, 2025
    4.0
    Food is good, there's rarely anyone here though.
  • DT
    Damon Tobin
    Sep 10, 2025
    5.0
    Friendly staff, no wait. Good service. Clean restaurant

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others