Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly during night shifts.
Food Quality
Many customers reported stale, poorly prepared, or incorrect food orders, with a significant number expressing dissatisfaction with freshness.
Service Speed
Customers frequently mentioned slow service, especially during evening hours, leading to frustration and long wait times.
Cleanliness
While some reviews noted a clean environment, others pointed out issues with cleanliness and maintenance, particularly in the restrooms and dining area.
Mixed Experiences
A few customers had positive experiences with friendly staff and fresh food, indicating that service quality may vary significantly.